Relief Retail Security Specialist | SIA Licensed

Mitie Cleaning & Hygiene Services; Devon and Torbay; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible benefits

MiDeals discounts

Cycle-to-work

Life cover

Job summary

Mitie Cleaning & Hygiene Services is seeking a frontline Security Officer for on-site assignments in the UK. You will protect property, people and assets by following Assignment Instructions and meeting KPI targets to help retain contracts.

Ongoing development and mandatory licensing are required to stay compliant and deliver consistent service. You will undertake required training, renew licences ahead of expiry, and report hazards promptly while maintaining professional conduct when dealing

Qualifications

• Previous security experience.
• SIA license required.
• SC clearance desirable.

Responsibilities

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.
• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.
• Look out for, and to immediately report, any Health & Hazard hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

Skills

Previous security experience

SIA license

SC clearance desirable

Job description

Mitie Cleaning & Hygiene Services is seeking a frontline Security Officer for on-site assignments in the UK. You will protect property, people and assets by following Assignment Instructions and meeting KPI targets to help retain contracts.

Ongoing development and mandatory licensing are required to stay compliant and deliver consistent service. You will undertake required training, renew licences ahead of expiry, and report hazards promptly while maintaining professional conduct when dealing