Relief Retail Security Officer - Flexible Shifts & Service

Mitie Group plc.; Cheltenham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mitie Group plc. is seeking a relief Security Officer to safeguard our client’s property, people and assets.

You will patrol the site, provide frontline customer service to staff and visitors, and assist colleagues with reasonable requests, while ensuring accurate reporting and incident logging. The role requires knowledge of ASCONE, a valid UK driving licence with own vehicle, and a valid Door Supervisor SIA licence.

Qualifications

• Minimum one years Security experience.
• Retail experience is essential.
• Must be able to demonstrate knowledge of ASCONE.
• Must have full UK driving licence and own vehicle as travel includes circa 30 miles radius each way, Valid Door Supervisor SIA Licence.

Responsibilities

• Conduct regular patrols of the site.
• Deliver customer service to staff and visitors.
• Support staff with reasonable requests.
• Ensure relevant reports are completed for accurate information.
• Look out for Health & Safety hazards and report them.
• Stay alert to threats and take action to reduce disruption.
• Diffuse situations with professionalism and maintain conduct.
• Complete entries of incidents on the system provided.
• Call emergency services and Control Room for serious incidents.

Skills

Excellent customer service

Store team relations

Self-starter

Report writing

Excellent communication

Work well under pressure

Tools

Door Supervisor SIA Licence

UK Driving Licence

Own vehicle

ASCONE knowledge

Job description

Mitie Group plc. is seeking a relief Security Officer to safeguard our client’s property, people and assets.

You will patrol the site, provide frontline customer service to staff and visitors, and assist colleagues with reasonable requests, while ensuring accurate reporting and incident logging. The role requires knowledge of ASCONE, a valid UK driving licence with own vehicle, and a valid Door Supervisor SIA licence.