Relief Retail Assistant Manager

Break Charity; Swaffham; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Disability Confident employer scheme

Possibility to work at other Break sh​

Job summary

Break Charity in Swaffham is seeking a Relief Retail Assistant Manager to cover days off and holidays, with some weekends. You will supervise volunteers, handle cash, source and merchandise stock, and deliver excellent customer service in a busy charity shop environment.

The role offers part-time hours, physical activity, and the possibility to work across Break shops in the area. Break Charity is a Disability Confident employer and is committed to equality of opportunity.

Qualifications

• Experience in a charity shop or retail environment preferred.
• Ability to manage volunteers and staff.
• Physical activity and heavy lifting required.

Responsibilities

• Support Managers by covering days off and holidays.
• Supervise volunteers/staff and assist with cash handling.
• Source and merchandise stock to maximise income.
• Provide excellent customer service in a busy environment.
• Occasional weekend work and flexibility across Break shops.

Skills

Customer service

People management

Cash handling

Retail environment

Job description

Relief Retail Assistant Manager – Swaffham, Norwich

Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.

Learn more about some of the services our shops help to fund:

Change the Lives of Young People Leaving Care with Break - YouTube

We are looking for an enthusiastic individual to support the Managers in our established charity shop in Swaffham by covering days off and holidays, this may include some weekends. The ideal candidate will have great people skills and enjoy working in a busy environment. There is also the possibility to accrue more working hours by working at other Break shops within the area.

Key Responsibilities:

Great customer service is essential to maximise income as is sourcing and merchandising stock. You will have the ability to manage a team of volunteers/staff, cash handling and an understanding of retail environment.

In return we’ll give you with the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment. Please see the application pack which includes any company benefits.

Please be aware this role contains a considerable amount of physical activity, including some heavy lifting.

Salary: £12.74 per hour

Hours: as and when required

Closing Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.

For more information on this vacancy please visit www.break-charity.org/careers

We are committed to equality of opportunity.

We welcome and encourage applications from people of all backgrounds.

Job also known as: Charity shop, retail, Charity shop manager, assistant shop manager

SE3105

Relief Retail Assistant Manager

Company: Break Charity Salary: £12.74 to £12.74 an hour Hours: Part-time Location: Swaffham, PE37 7AB Working pattern: On-site Job type: Permanent Posting date: 6 Aug 2026 Closing date: 1 Nov 2026

Summary

Relief Retail Assistant Manager – Swaffham, Norwich

Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.

Learn more about some of the services our shops help to fund:

Change the Lives of Young People Leaving Care with Break - YouTube

We are looking for an enthusiastic individual to support the Managers in our established charity shop in Swaffham by covering days off and holidays, this may include some weekends. The ideal candidate will have great people skills and enjoy working in a busy environment. There is also the possibility to accrue more working hours by working at other Break shops within the area.

Key Responsibilities:

Great customer service is essential to maximise income as is sourcing and merchandising stock. You will have the ability to manage a team of volunteers/staff, cash handling and an understanding of retail environment.

In return we’ll give you with the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment. Please see the application pack which includes any company benefits.

Please be aware this role contains a considerable amount of physical activity, including some heavy lifting.

Salary: £12.74 per hour

Hours: as and when required

Closing Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.

For more information on this vacancy please visit www.break-charity.org/careers

We are committed to equality of opportunity.

We welcome and encourage applications from people of all backgrounds.

Job also known as: Charity shop, retail, Charity shop manager, assistant shop manager

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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