Care Services Administrator – Children’s Residential

Break Charity; Norwich; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Annual leave purchase

EAP

Pension salary sacrifice

Life assurance 3x salary

Cycle to Work & Tech scheme

Blue Light discounts

Job summary

Break CharityCare Services Administrator – Children's Residential is a part-time role based in Norwich, supporting the care leadership team with day-to-day administrative tasks across East Anglia. The post requires strong organisation, confidentiality, and proficiency in Microsoft Office and databases.

You will coordinate care rotas, staff schedules and service user appointments, organise meetings and training, and assist with audits and quality checks while travelling as needed.

Qualifications

• Experience working in an office environment.
• Strong knowledge of Microsoft Office and database maintenance.
• Excellent accuracy and confidentiality in handling information.

Responsibilities

• Coordinate care rotas, staff schedules and service user appointments across East Anglia, ensuring accuracy.
• Organise meetings, briefings and training sessions for effective communication.
• Report safeguarding concerns promptly according to procedures.
• Support monitoring of service quality and improvements.
• Prepare documentation for audits, inspections and quality checks.
• Maintain and use databases to support the care leadership team.

Skills

Organised

Detail-oriented

Prioritisation

Independent

Microsoft Office

Database maintenance

Accuracy

Confidentiality

Tools

Microsoft Office

Database software

Job description

Care Services Administrator - Children's Residential

Care Services Administrator - Children's Residential

Salary: £20,723 per annum

Hours: 28 hours per week

Primary Location: Norwich, with travel across East Anglia

We are looking for an organised and proactive Care Services Administrator to provide essential administrative support to our Care Leadership Team, helping to ensure the smooth and efficient day-to-day running of our care division.

We are looking for someone who is highly organised, detail-oriented and able to prioritise their workload effectively. You will be confident working independently, using your initiative and managing competing demands in a busy office environment.

About the role:

You will provide administrative support to the care leadership team to help with the day-to-day running of our care division.

Assist with coordinating care rotas, staff schedules and service user appointments, ensuring arrangements are accurate and up to date.

Organise meetings, appointments, staff briefings, and training sessions ensuring effective communication and coordination.

Report safeguarding concerns, suspected abuse, neglect and unsafe practices promptly and in line with organisational safeguarding procedures.

Support the monitoring of service quality and the implementation of agreed improvements.

Assist with preparing documentation for audits, inspections, reviews, and internal quality checks.

You will have previous experience of working within an office environment and have good knowledge of Microsoft programs and experience of using and maintaining databases.

Accuracy and confidentiality are key.

This is an excellent opportunity to join a dynamic and supportive organisation where your contribution will help maintain high standards of care and support positive outcomes for young people.

Based within our Head Office team, you will play an important role in supporting our care services across East Anglia.

This role will occasionally require the successful candidate to travel across East Anglia and therefore you will be required to hold a full, valid manual driving licence.

In your role, you’ll have access to the following benefits:

A referral scheme if you recommend a contact who goes on to be employed by Break in care services. (subject to conditions)

Annual leave purchase

Additional service-related holiday from 2 years

Employee Assistance Program (EAP)

Company funded medical cash plan

Enhanced sick pay and family friendly leave

Pension salary sacrifice

Life assurance to the value of 3x your annual salary

Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)

Access to multiple Wellbeing initiatives

The opportunity to influence Break’s strategy and direction through our Staff Consultation Forum

Cycle to Work and Tech scheme

And more

Care Services Administrator - Children's Residential

Company: Break Charity Salary: £20,723 to £20,723 a year Hours: Part-time Location: Norwich, NR6 6BX Working pattern: On-site Job type: Permanent Posting date: 24 Oct 2026 Closing date: 23 Nov 2026

Summary

The Vacancy

Care Services Administrator - Children's Residential

Salary: £20,723 per annum

Hours: 28 hours per week

Primary Location: Norwich, with travel across East Anglia

We are looking for an organised and proactive Care Services Administrator to provide essential administrative support to our Care Leadership Team, helping to ensure the smooth and efficient day-to-day running of our care division.

We are looking for someone who is highly organised, detail-oriented and able to prioritise their workload effectively. You will be confident working independently, using your initiative and managing competing demands in a busy office environment.

About the role:

You will provide administrative support to the care leadership team to help with the day-to-day running of our care division.

Assist with coordinating care rotas, staff schedules and service user appointments, ensuring arrangements are accurate and up to date.

Organise meetings, appointments, staff briefings, and training sessions ensuring effective communication and coordination.

Report safeguarding concerns, suspected abuse, neglect and unsafe practices promptly and in line with organisational safeguarding procedures.

Support the monitoring of service quality and the implementation of agreed improvements.

Assist with preparing documentation for audits, inspections, reviews, and internal quality checks.

You will have previous experience of working within an office environment and have good knowledge of Microsoft programs and experience of using and maintaining databases.

Accuracy and confidentiality are key.

This is an excellent opportunity to join a dynamic and supportive organisation where your contribution will help maintain high standards of care and support positive outcomes for young people.

Based within our Head Office team, you will play an important role in supporting our care services across East Anglia.

This role will occasionally require the successful candidate to travel across East Anglia and therefore you will be required to hold a full, valid manual driving licence.

In your role, you’ll have access to the following benefits:

A referral scheme if you recommend a contact who goes on to be employed by Break in care services. (subject to conditions)

Annual leave purchase

Additional service-related holiday from 2 years

Employee Assistance Program (EAP)

Company funded medical cash plan

Enhanced sick pay and family friendly leave

Pension salary sacrifice

Life assurance to the value of 3x your annual salary

Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)

Access to multiple Wellbeing initiatives

The opportunity to influence Break’s strategy and direction through our Staff Consultation Forum

Cycle to Work and Tech scheme

And more

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About Disability Confident

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