Relief Officer Security

Mitie Group plc.; Cardiff; On-site; GBP 15,000 - 22,000; Full time

Job summary

Mitie Group plc. is seeking experienced security professionals to join our Security Guard teams nationwide for our contract with the Department for Work and Pensions (DWP).

This role requires flexibility to travel across the South Wales region and a valid full UK driving licence is required. The position involves guarding multiple DWP sites, delivering customer service, and maintaining security standards across locations.

Qualifications

• SIA licence is required; Door Supervisor licence preferred.
• Valid full UK driving licence is mandatory.
• Experience in security roles is desirable.

Responsibilities

• Maintain a safe and secure environment for DWP staff, visitors and property.
• Conduct regular patrols to identify potential security threats.
• Respond to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as required.
• Deliver excellent customer service and assist staff and visitors with security-related queries.
• Submit incident reports and perform routine security checks.
• Comply with Mitie and DWP security policies and regulations.

Skills

SIA Licence

Door Supervisor Licence

Full UK Driving Licence

Customer Service

Job description

Hourly Rate: £13.45Mitie is seeking experienced security professionals to join our Security Guard teams nationwide for our contract with the Department for Work and Pensions (DWP). This represents an excellent opportunity to contribute to a professional and dedicated team serving communities across the United Kingdom.Position OverviewThis role requires flexibility to travel, as it encompasses multiple DWP sites within the South Wales region

A valid full UK driving licence is required.

• Maintain a safe and secure environment for DWP staff, visitors, and property.
• Conduct regular patrols of the premises to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as required.
• Deliver exceptional customer service and provide assistance to staff and visitors regarding any security-related matters.
• Perform routine security checks and submit incident reports as appropriate.
• Comply with all Mitie and DWP security policies, procedures, and regulations.

Security and Health & Safety

• Identify and immediately report any health and safety hazards, or potential hazards, on site.
• Remain vigilant to any threats or changes within the work environment and take the appropriate action to mitigate the risk of disruption, loss, or damage.
• Exercise sound judgement and initiative by immediately escalating matters when a situation appears to be escalating.
• Maintain professional conduct when facing difficult situations and challenging individuals.
• Complete accurate, detailed notebook entries as soon as practicable following any incident, which will form part of the incident reporting process.
• Adhere to schedules and demonstrate commitment to Mitie and the client.
• Contact emergency services and the Communication Centre to report all incidents.

Previous security experience

• SIA licence required; Door Supervisor licence preferred
• Valid full UK driving licence