Relief Officer

Mitie Group plc.; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mitie Group plc in the United Kingdom is seeking vigilant Security Guards to cover DWP sites across London. This role requires a full UK driving licence and flexibility to travel to diverse locations including Westminster, Uxbridge, and Harrow.

You will patrol, control access, report incidents, liaise with police and emergency services, and uphold Mitie and DWP security policies while delivering friendly, proactive service to staff and visitors.

Qualifications

• Previous Security Experience
• DS Licence
• UK Driving Licence

Responsibilities

• Patrol the premises regularly to identify potential security threats and ensure safety.
• Monitor and control access to the building, with proper identification and verification.
• Respond effectively to emergencies or suspicious situations and Liaise with local law enforcement as needed.
• Provide a high level of customer service and assist staff and visitors in security-related matters.
• Submit incident reports and maintain accurate notebook entries.
• Adhere to Mitie and DWP security policies, procedures, and regulations.

Skills

Customer service

Patrol vigilance

Emergency response

Education

DS Licence

UK Driving Licence

Job description

At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.

Job Overview

• Flexibility to travel, as this role will cover various DWP sites within the London region, Include (Westminster, Uxbridge, Staines, Twickenham, Hounslow, Harrow, Watford, Borehamwood, Acton, Hayes, North Kensington, Fulham, Shepherd Bush, Neasden, Wembley, Harlesden)
• Full UK driving licence required.
• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Monitor and control access to the building, ensuring proper identification and verification.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security-related matter.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To call emergency services and Communication Centre to report all incidents.

What we are looking for.

• Previous Security Experience
• DS Licence required
• UK Driving License required