Relief Officer

Mitie; London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mitie Group is recruiting security guards to support the Department for Work and Pensions across the North London area and surrounding districts. The role involves patrolling sites, controlling access, and ensuring a safe environment for staff and visitors.

You will respond to incidents, liaise with police and emergency services when needed, complete incident reports, and follow Mitie and DWP security procedures.

Qualifications

• Previous security experience required.
• DS Licence is required.

Responsibilities

• Patrol premises regularly to identify potential security threats.
• Monitor and control access to the building, ensuring proper identification and verification.
• Respond to emergencies or suspicious situations as needed.
• Liaise with local law enforcement and emergency services.
• Provide high level of customer service to staff and visitors.
• Submit incident reports and maintain accurate notebook entries.
• Adhere to Mitie and DWP security policies, procedures and regulations.

Skills

Previous Security Experience

Education

DS Licence

Job description

At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.

Job Overview

• Flexibility to travel, as this role will cover various DWP sites in the North London region and within 20 miles radius from the location of advised vacancy.
• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Monitor and control access to the building, ensuring proper identification and verification.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security-related matter.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To call emergency services and Communication Centre to report all incidents.

What we are looking for.

• Previous Security Experience
• DS Licence required