Relief Library Assistant

Wiltshire Council; Corsham; On-site; GBP 15,000 - 21,000; Full time

Job summary

Wiltshire Council is seeking a zero-hour Variable Relief Library Assistant to cover holiday and sickness, with flexible hours across library locations. You will assist customers, help them find books and information, and support IT. Training is provided, and previous library experience is not essential.

Applicants should have at least 5 GCSEs including English and Maths (A-C). This casual role has no fixed hours and operates on an as-needed basis, with a hybrid working model across Wiltshire

Qualifications

• Assist customers with queries and help them find books and information.
• Support customers with IT aspects of library services.
• Work flexibly across operating hours to cover holiday and sickness.
• Training will be provided; previous library experience is not essential.

Responsibilities

• Assist customers with queries, help them find books and information, and support IT.
• Keep the library looking attractive with shelving, displays and promoting stock.

Skills

Customer service

IT support

Education

GCSEs including English and Maths

Job description

Salary:£12.85 - £13.05 per hour

Hours per week:0 hours

Interview date:Monday 5th October 2026

Rolling advert:We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Do you love books, information and have a passion to support people to read for pleasure to improve their wellbeing?Can you demonstrate an understanding of public library services and the vital role they play in enriching and supporting our communities?

We are looking for an enthusiastic, friendly, and resilient person to join our Library team as a zero-hour Variable Relief Library Assistant. This role requires flexibility to cover all operating hours of the library, primarily for holiday and sickness cover, ensuring a high-quality service to our customers.

As a Relief Library Assistant, you will assist customers with queries, help them to find books and information, and support them with IT. You will help keep the library looking attractive by shelving, displays and promoting our stock and resources.

Previous library experience is not essential as we will train you in all aspects of library work.

You will need to have at least 5 GCSEs, including English and Maths, grade A - C or equivalent.

As a casual worker, you will have no fixed hours and will work on an as-needed basis, depending on Wiltshire Council's requirements and your availability. You are not obligated to be available, and the council is not obliged to offer you work.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Penny Needham, Library Supervisor, at [e-mail]

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.