Relief Housing Support Worker (Out-of-Hours)

Barnsley Metropolitan Borough Council; Barnsley; On-site; GBP 12,000 - 18,000; Full time

Job summary

Barnsley Council is recruiting a pool of relief Support Workers to cover staff absences at our residential unit for the homeless. The role involves lone working across varied shifts, acting as the first point of contact for the out-of-hours emergency line, and ensuring resident safety and secure site operation.

You will need experience with similar client groups, strong communication skills, and the ability to work independently while maintaining accurate records.

Qualifications

• Experience with a similar client group (homeless/out-of-hours)
• Ability to work on your own initiative and lone working
• Accurate record keeping and good communication

Responsibilities

• Serve as first point of contact for the homeless out-of-hours emergency line
• Ensure safety and security of the residential unit
• Maintain accurate records and documentation
• Support the team across shifts as required

Skills

Customer service

Independent working

Record keeping

Communication skills

Job description

Barnsley Council is recruiting a pool of relief Support Workers to cover staff absences at our residential unit for the homeless. The role involves lone working across varied shifts, acting as the first point of contact for the out-of-hours emergency line, and ensuring resident safety and secure site operation.

You will need experience with similar client groups, strong communication skills, and the ability to work independently while maintaining accurate records.