Relief Support Worker (Multiple Posts)

Barnsley Council; Barnsley; On-site; GBP 22,369 - 24,054; Full time

Job summary

Barnsley Council is recruiting relief Support Workers to cover shifts at their residential unit. Candidates will need to provide support to individuals experiencing homelessness during various shift times.

The role includes acting as the first point of contact for out of hours emergency situations, ensuring the safety of residents, and maintaining communication and accurate records. Applicants must be ready to work flexible hours and pass a criminal record check.

Qualifications

• Speak English to an appropriate standard.
• Available for standby shifts outside normal working hours.
• Must pass a Basic Criminal Record Check.

Responsibilities

• Act as the first point of contact for the homeless emergency line.
• Ensure safety of residents and security of the site.
• Maintain accurate records and provide good communication.

Skills

English speaking ability

Empathy

Patience

Persistence

Job description

Job Details

Salary: £22,369 - £24,054 pro rata

Working Arrangements: Shift Cover

Hours per week: As and When Required - Relief

Contract type: Permanent

Closing date: ONGOING until 23:59

Requirements

The successful candidate will be required to speak English to an appropriate standard and be available outside of normal working hours as part of a standby rota to respond to out of hours service needs. A standardised standby payment will be made in respect of these duties.

Background checks and other requirements: This post requires a Basic Criminal Record Check. Prospective employees must give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.

About The Post

Barnsley MBC has a strategic commitment to end Rough Sleeping. The Housing Led Support Team will use evidence based approaches to provide personalised, trauma informed support to people who are rough sleeping or who are at risk of rough sleeping. Support will be provided at the projects residential base or in the community.

We are seeking to recruit a pool of relief Support Workers to cover staff absences, working between six and eleven hour shifts, providing duty cover at our residential unit.

Shift Times Requiring Cover

• 2 pm – 10 pm, 7 days a week
• 8 am – 2:30 pm, Saturday and Sunday
• 9:30 pm – 8:30 am, 7 days per week

Responsibilities

Act as the first point of contact for the homeless out of hours emergency line and ensure the safety of residents and security of the site. Maintain accurate records, provide good all‑round communication, work independently, and demonstrate empathy, patience, and persistence with a range of needs and behaviours.

Enhancements to the hourly rate of pay will vary depending on the times and shifts worked. The majority of these shifts are lone working.

Contact & Application

To discuss the post contact Amanda Dyson (07392277768) or Michelle Kaye (07802720834). Applications: submit a CV outlining your skills and experience for the position to [e-mail].

Please ensure you view the job profile for this role, as you will need to demonstrate how you meet the required criteria.

Equal Opportunities

Barnsley Council is passionate about Equal Opportunities and Flexible Working. We are committed to equality and diversity in all aspects of our work and welcome candidates with a broad diversity of talent. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.