Relief Assistant Support Worker

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Relief Assistant Support Worker to join its dynamic teams across London. This role focuses on empowering vulnerable individuals through tailored support services, including practical assistance and outreach. Ideal candidates will possess strong communication skills, a commitment to client welfare, and a team-oriented mindset. The position offers a chance to make a meaningful impact in the lives of those experiencing homelessness while promoting the organization's core values. If you are motivated and empathetic, this opportunity could be perfect for you.

Qualifications

• Experience working in a busy environment and delivering excellent customer service.
• Good verbal and written communication skills for effective interaction.

Responsibilities

• Support vulnerable clients to achieve positive outcomes.
• Provide activities that empower individuals to move on to independent living.

Skills

Motivation towards supporting vulnerable clients

Customer service experience

Verbal and written communication skills

Attention to detail

Teamwork experience

Proficiency in IT (Microsoft Office)

Commitment to continuous professional development

Job description

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Committed to reducing, preventing and ending homelessness

Our Homelessness Services work to break the cycle of homelessness through a range of tailored support to individuals and families — including Lifehouses, NAP pads, Housing First, practical support to rough sleepers, floating support and outreach services, and addiction services.

We are looking for a Relief Assistant Support Worker to join our teams across our London Lifehouses (Cambria Lifehouse - WC1N 1BJ, Founders House Lifehouse - E1 5NG, Southwark Young People Service - SE5 8DF, St Ann's - SW1 2DE, No.10 Day Centre - W1B 2LH, and Malachi Place - IG1 1EQ).

We seek individuals who are PIE informed and highly motivated. You will work with The Programme Team to provide activities that empower individuals to move on to independent living and support the successful operation of the Centre.

To be successful in this role, you will have…

• Motivation towards supporting vulnerable clients to achieve positive outcomes.
• Previous experience working in a busy environment and/or delivering excellent customer service.
• Good verbal and written communication skills for effective interaction with clients and colleagues.
• The ability to understand and implement processes and procedures related to your area of work.
• Good attention to detail and ability to meet objectives.
• Experience working successfully in a team environment.
• Proficiency in IT, especially Microsoft Office.
• Commitment to continuous professional development.
• The ability and willingness to work within, be empathetic with, and promote the Christian ethos and values of The Salvation Army.