Reliability & Site Infrastructure Lead

Gousto; Warrington; On-site; GBP 55,000 - 85,000; Full time

Job summary

Gousto is seeking a Facilities Maintenance Manager within our Engineering Operations team (Fulfil tribe). The role leads site services and infrastructure projects to improve reliability, reduce downtime, and enhance user experience across the site.

You will coordinate cross-functional teams and manage contractor relationships to support continuous improvement of engineering KPIs and SOPs. You will also oversee permit protocols, RAMS reviews, and safety/hygiene standards while supporting ongoing

Qualifications

• Proven experience in facilities and site services management.
• Experience with CMMS and parts ordering.
• Strong communication and stakeholder management skills.

Responsibilities

• Support the Engineering team to deliver a business-focused service aligned with legal compliance, best practice, and continuous improvement
• Lead engineering and infrastructure projects to contribute to central business initiatives
• Communicate effectively with internal departments and external suppliers to coordinate priorities and minimise operational downtime
• Plan and execute routine Planned Preventative Maintenance (PPM) and repairs for site infrastructure
• Track performance to identify operational issues, plan corrective actions, and allocate necessary time and resources during plant downtime
• Review project, improvement, and infrastructure PPM activities with engineering leadership to ensure processes remain fit for purpose
• Maintain condition-based monitoring activities to support early issue detection, plan resolutions, and conform to insurance requirements
• Partner with the Site Engineering Manager to deliver, review, and improve key engineering performance metrics
• Manage contractors by reviewing RAMS, issuing Permits to Work (PTW), and ensuring compliance with safety and hygiene standards
• Support the creation, implementation, and training of Standard Operating Procedures (SOPs) for engineering and technical operators

Skills

Facilities management

Site services management

Stakeholder management

Data analysis

Google Suite

Tools

CMMS

Google Workspace

Job description

Gousto is seeking a Facilities Maintenance Manager within our Engineering Operations team (Fulfil tribe). The role leads site services and infrastructure projects to improve reliability, reduce downtime, and enhance user experience across the site.

You will coordinate cross-functional teams and manage contractor relationships to support continuous improvement of engineering KPIs and SOPs. You will also oversee permit protocols, RAMS reviews, and safety/hygiene standards while supporting ongoing