Facilities & Infrastructure Manager — Site Reliability & Ops

Gousto; Warrington; On-site; GBP 40,000 - 55,000; Full time

Job summary

Gousto is seeking a Facilities Maintenance Manager to lead site services and infrastructure projects across our Warrington site. You will coordinate cross-functional teams, manage contractor relationships, oversee permits, and support continuous improvement of engineering KPIs and SOPs.

You will oversee routine maintenance, plan downtime, and ensure safety standards are met while driving reliability and user experience on site.

Qualifications

• Proven experience in facilities and site services management.
• Familiarity with CMMS and parts ordering processes.
• Strong stakeholder management and communication skills.
• Detail-oriented with ability to analyse data to improve performance.
• Proficient with Google Suite; able to work under pressure.
• Knowledge of safety frameworks (PTW, COSHH) and on-call support.

Responsibilities

• Support the Engineering team to deliver a business-focused service aligned with legal compliance, best practice, and continuous improvement
• Lead engineering and infrastructure projects to contribute to central business initiatives
• Communicate effectively with internal departments and external suppliers to coordinate priorities and minimise operational downtime
• Plan and execute routine Planned Preventative Maintenance (PPM) and repairs for site infrastructure
• Track performance to identify operational issues, plan corrective actions, and allocate necessary time and resources during plant downtime
• Review project, improvement, and infrastructure PPM activities with engineering leadership to ensure processes remain fit for purpose
• Maintain condition-based monitoring activities to support early issue detection, plan resolutions, and conform to insurance requirements
• Partner with the Site Engineering Manager to deliver, review, and improve key engineering performance metrics
• Manage contractors by reviewing RAMS, issuing PTWs, and ensuring compliance with safety and hygiene standards
• Support the creation, implementation, and training of SOPs for engineering and technical operators

Skills

Facilities management

CMMS

Stakeholder management

Attention to detail

Data analysis

Google Suite

Pressure management

Safety frameworks

On-call readiness

Tools

CMMS software

Job description

Gousto is seeking a Facilities Maintenance Manager to lead site services and infrastructure projects across our Warrington site. You will coordinate cross-functional teams, manage contractor relationships, oversee permits, and support continuous improvement of engineering KPIs and SOPs.

You will oversee routine maintenance, plan downtime, and ensure safety standards are met while driving reliability and user experience on site.