Release Operations Engineer — London: Pipeline & Rollbacks

HCLTech; Greater London; On-site; GBP 65,000 - 100,000; Full time

Job summary

HCL in London is seeking a Release Operations Engineer to monitor CI/CD pipelines using FlightDeck and Conveyor, track build progress, and manage release activity on site.

You will perform triage by reading logs, classify failures, execute remediation per runbooks, coordinate with upstream teams during freezes, maintain runbooks, and ensure rollback paths are clear for high-risk releases, with strong incident communication to L3.

Qualifications

• Experience with release engineering and CI/CD pipelines.
• Ability to read and interpret logs and test signals.
• Strong incident triage, classification, and remediation skills.

Responsibilities

• Release Monitoring - Track pipeline health and progress; acknowledge alerts within 15 minutes.
• Triage & Classification - Investigate failures, classify as infra/product/capacity/flaky; compare with historical runs.
• Remediation - Execute runbook steps, retry failed steps, skip flaky tests where documented.
• Release Schedule Management - Coordinate code freezes, maintenance windows, and upstream dependencies.
• Runbook Maintenance - Keep runbooks current as patterns evolve; document new steps.
• Rollback Readiness - Ensure rollback paths are clear for high-risk releases.
• Reporting & Analysis - Produce handoff reports and on-call summaries; surface trends to L3.
• Escalation - Escalate to L2 with full context including timeline and actions.

Skills

Release monitoring

Log analysis

Incident classification

Test & deployment concepts

Communication

On-call experience

Documentation

Collaboration

Tools

FlightDeck

Conveyor

pushctl

Job description

HCL in London is seeking a Release Operations Engineer to monitor CI/CD pipelines using FlightDeck and Conveyor, track build progress, and manage release activity on site.

You will perform triage by reading logs, classify failures, execute remediation per runbooks, coordinate with upstream teams during freezes, maintain runbooks, and ensure rollback paths are clear for high-risk releases, with strong incident communication to L3.