Release and Quality Manager

L&C Mortgages; England; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days starting annual leave

Electric Car Scheme

Purchase Holiday scheme

Wellbeing programmes

Annual social events

Other benefits

Job summary

L&C Mortgages is seeking a Release & Quality Manager to ensure technology changes are delivered safely and to high standards. You will collaborate with Engineering, Product, Platform Engineering and Technology Services to govern releases and manage risks, keeping customers at the heart of decisions.

In this role you will lead governance across products, plan releases, define QA standards and oversee testing strategies across functional, integration and non-functional testing.

Qualifications

• Experience coordinating complex releases across multiple teams and systems.
• Strong knowledge of testing methods, QA frameworks and risk-based assurance.
• Experience in Agile and DevOps environments.

Responsibilities

• Lead release governance across products, platforms and environments.
• Plan releases, readiness assessments and deployment activities.
• Define and maintain testing governance and QA standards.
• Oversee testing strategies including functional, regression, integration, UAT and non-functional testing.
• Manage defects, quality risks and release decisions.
• Ensure operational readiness, resilience and support ahead of releases.
• Drive adoption of modern quality engineering, automation and continuous testing.
• Provide reporting on release quality, delivery confidence and risk.
• Champion quality as a shared responsibility.

Skills

Release management

Quality assurance

Governance

Agile & DevOps

Job description

Deliver quality with confidence

We're looking for a Release & Quality Manager to play a critical role in ensuring our technology changes are delivered safely, reliably and to the highest standards.

This is an exciting opportunity for someone who enjoys bringing structure, quality and assurance to software delivery. You'll work closely with Engineering, Product, Platform Engineering and Technology Services teams to ensure releases are well-governed, risks are understood and customers always remain at the heart of decision-making.

What you'll be doing

• Leading release governance across products, platforms and environments
• Managing release planning, readiness assessments and deployment activities
• Defining and maintaining quality assurance standards and testing governance processes
• Overseeing testing strategies across functional, regression, integration, UAT and non-functional testing
• Managing defect processes, quality risks and release decision-making
• Ensuring operational readiness, resilience and support arrangements are in place ahead of releases
• Driving adoption of modern quality engineering practices, automation and continuous testing
• Providing clear reporting and insights into release quality, delivery confidence and risk
• Championing a culture where quality is everyone's responsibility.

What you'll bring

• Strong experience in release management, quality assurance or technology delivery governance
• A track record of coordinating complex releases across multiple teams and systems
• Expertise in testing methodologies, quality frameworks and risk-based assurance approaches
• Experience operating within Agile and DevOps environments
• Strong understanding of operational readiness and production risk management
• The confidence to make evidence-based decisions and challenge where quality standards aren't being met
• Excellent stakeholder management and communication skills
• A pragmatic, resilient and solutions-focused approach to leadership.

Why join us?

We're investing in the future of technology at L&C, building the platforms, products and capabilities that will support the next phase of our growth. While we're proud to be the UK's No.1 online mortgage broker, we're even more excited about what's next.

Technology is at the heart of that journey, and we're creating an environment where talented people can make a genuine impact. We care deeply about our customers, but it's our colleagues who make everything possible. That's why we're committed to creating a culture built on respect, collaboration and opportunity, alongside a great range of benefits that support you both professionally and personally.

Benefits

• 25 days starting annual leave, plus your birthday & bank holidays off non inclusive of your holiday allowance
• Electric Car Scheme
• Purchase Holiday scheme (up to 3 additional days leave per year)
• Comprehensive employee assistance & wellbeing programmes (Virtual 24/7 GP, personal and dependant Mental Health Support, physiotherapy services and much more)
• Annual company wide Summer & Winter parties and team led social events
• …and much more benefits and perks to boot!

You'll have the opportunity to influence how quality is embedded across the organisation, helping teams deliver at pace without compromising reliability. It's a role where your expertise will directly contribute to better customer experiences, stronger engineering practices and more confident technology delivery.

PLEASE NOTE: We're expecting a high volume of applications and want to make sure every candidate is given the same opportunity and consideration.

To keep the process fair for everyone, reaching out directly to hiring managers or L&C employees will not speed up or influence your application. We are also managing these vacancies directly and are not engaging recruitment agencies.

If you have any questions, please get in touch with our Talent Team at [e-mail].

Good luck, and we look forward to learning more about you!

At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community.

FCA Certification Regime & Conduct RulesL&C is authorised and regulated by the FCA and is classified as an Enhanced Firm under the Senior Manager’s and Certification Regime (SM&CR). This role is subject to the 6 FCA Conduct rules and you will be expected to adhere to them at all times. (See below). Any confirmed breaches of the Conduct Rules will be reported to the FCA annually. Should you apply for a Certified role in another financial services firm then L&C may be required to disclose this information in a Regulatory Reference request.

• You must act with integrity
• You must act with due care, skill, and diligence
• You must be open and cooperative with the FCA, the PRA and other regulators
• You must pay due regard to the interests of customers and treat them fairly
• You must observe proper standards of market conduct
• You must act to deliver good outcomes for retail customers