Relationship Manager

Harvey Nash Group; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Relationship Manager in Operational Risk Management to enhance client engagement within the financial services sector. This role demands a strong understanding of banking, excellent communication skills, and the ability to manage multiple projects effectively. You will work closely with clients to identify their goals and navigate challenges proactively, ensuring their success. If you thrive in a dynamic environment and are passionate about building relationships, this opportunity is perfect for you.

Qualifications

• Relevant experience in client-facing roles within financial services.
• Strong understanding of the banking industry and relationship management.

Responsibilities

• Manage client relationships and ensure their success in banking services.
• Coordinate multiple projects and meet tight deadlines effectively.

Skills

Client Relationship Management

Problem Solving

Effective Communication

Project Management

Teamwork

Job description

Relationship Manager-Operational Risk Management-Financial Services-Permanent-London

Requirements

• Relevant experience in a client-facing or relationship manager role within a bank or the financial services practice of a consulting firm/analytics company.
• Strong understanding of the banking industry (Corporate and Investment Banking, Retail Banking, Asset Management).
• Demonstrable experience in client focus, relationship building, problem-solving, and teamwork.
• Effective communication skills, both verbal and written, with the confidence to manage challenging dialogues.
• Strong presentation skills, including to senior client stakeholders.
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Proven ability to work in a demanding environment, coordinating with colleagues globally and meeting tight deadlines.
• Ability to determine a client's goals, desired outcomes, and success measures, predicting and addressing potential roadblocks proactively.