Reinstatement Manager

The People Pod; Crawford; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Company vehicle / allowance

Annual bonus

Pension scheme

Holiday entitlement increase

Professional development

Job summary

The People Pod is hiring an experienced Reinstatement Manager to lead reinstatement operations across multiple live projects in the North West. You will drive safety, quality and on-time delivery while shaping processes and developing high-performing teams.

Reporting to the senior leadership team, you will manage day-to-day operations, supervise crews and subcontractors, and maintain strong client relations. A strong proponent of continuous improvement and first-time quality is required.

Qualifications

• Experience leading reinstatement operations in utilities/highways/civil sectors.
• Strong knowledge of NRSWA legislation and SROH specifications.
• Proven ability to manage operational teams and budgets.

Responsibilities

• Lead reinstatement supervisors, operatives and subcontractors.
• Coordinate reinstatement programmes across live projects.
• Ensure compliance with NRSWA, HAUC, and local authority requirements.
• Drive productivity, quality and first-time-right performance.
• Manage budgets, resources and subcontractor performance.
• Monitor KPIs and drive continuous improvement.
• Collaborate with client teams to ensure service excellence.
• Support audits and safety culture initiatives.

Skills

NRSWA knowledge

SROH familiarity

Leadership

Budget management

Stakeholder management

Tools

SSSTS

Job description

Reinstatement Manager

North West England

£50,000 - £60,000 + Company Vehicle + Bonus + Excellent Benefits

Build, Lead and Raise the Standard

We're looking for an experienced Reinstatement Manager to lead a growing reinstatement operation for a well-established utilities contractor delivering essential infrastructure projects across the North West.

This is an opportunity to join a business with ambitious growth plans, where you'll have the autonomy to shape processes, develop high-performing teams and drive operational excellence while maintaining the highest standards of quality, safety and customer satisfaction.

If you're passionate about delivering first-class reinstatement works, developing people and continuously improving performance, we'd love to hear from you.

The Role

Reporting into the senior leadership team, you'll take responsibility for the day-to-day management of reinstatement operations, ensuring works are delivered safely, efficiently, on time and to specification.

Your responsibilities will include:

• Leading and developing reinstatement supervisors, operatives and subcontractors.
• Planning and coordinating reinstatement programmes across multiple live projects.
• Ensuring compliance with the New Roads and Street Works Act (NRSWA), HAUC specifications and local authority requirements.
• Driving productivity, quality and right-first-time performance.
• Managing budgets, resources, materials and subcontractor performance.
• Monitoring KPIs and implementing continuous improvement initiatives.
• Working closely with operational, commercial and client teams to ensure excellent service delivery.
• Supporting audits, inspections and quality assurance activities.
• Investigating defects and implementing corrective actions where required.
• Promoting a strong safety culture throughout the business.

What We're Looking For

You'll ideally have:

• Previous experience managing reinstatement operations within the utilities, highways or civil engineering sectors.
• Strong knowledge of NRSWA legislation and SROH specifications.
• Experience leading operational teams in a fast-paced environment.
• Excellent planning and organisational skills.
• Commercial awareness with the ability to manage budgets and performance.
• Strong communication and stakeholder management skills.
• A proactive, hands-on management style.
• Full UK driving licence.

Desirable

• NRSWA Supervisor qualification.
• SMSTS or SSSTS.
• IOSH or NEBOSH.
• Experience working with gas, water, electricity, telecoms or multi-utility contracts.

What's On Offer

• Competitive salary of £50,000-£65,000 depending on experience
• Company vehicle or vehicle allowance
• Annual bonus
• Pension scheme
• Holiday entitlement increasing with service
• Ongoing professional development
• Genuine career progression opportunities
• Supportive senior leadership team
• Long-term job security with a growing business