Reinstatement Manager

The People Pod; Lancashire; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Company vehicle or allowance

Annual bonus

Career progression

Job summary

The People Pod is seeking an experienced Reinstatement Manager to lead and grow reinstatement operations across the North West. You will drive safety, quality and efficiency while supervising reinstatement supervisors, operatives and subcontractors on multiple live projects.

Join a growing utilities contractor and shape processes, develop teams, and ensure top-tier service delivery with a strong safety culture and customer focus.

Qualifications

• Experience managing reinstatement operations within utilities/highways/civil engineering.
• Solid knowledge of NRSWA legislation and SROH specifications.
• Proven ability to lead operational teams in fast-paced environments.
• Excellent planning and organisational skills.
• Commercial awareness with budget and performance management.
• Strong communication and stakeholder management.

Responsibilities

• Lead reinstatement supervisors, operatives and subcontractors.
• Plan and coordinate reinstatement programmes across live projects.
• Ensure compliance with NRSWA, HAUC and local authority requirements.
• Drive productivity, quality and right-first-time performance.
• Manage budgets, resources, materials and subcontractor performance.
• Monitor KPIs and drive continuous improvement.
• Collaborate with operational, commercial and client teams for service delivery.
• Support audits, inspections and quality assurance activities.
• Investigate defects and implement corrective actions; promote safety culture.

Skills

Leadership

NRSWA knowledge

Planning

Budget management

Stakeholder management

Health & safety

Full UK driving licence

SSSTS/SMSTS

IOSH/NEBOSH

Multi-utility contracts

Job description

North West England
£50,000 - £60,000 + Company Vehicle + Bonus + Excellent Benefits

Build, Lead and Raise the Standard

We're looking for an experienced Reinstatement Manager to lead a growing reinstatement operation for a well-established utilities contractor delivering essential infrastructure projects across the North West.

This is an opportunity to join a business with ambitious growth plans, where you'll have the autonomy to shape processes, develop high-performing teams and drive operational excellence while maintaining the highest standards of quality, safety and customer satisfaction.

If you're passionate about delivering first-class reinstatement works, developing people and continuously improving performance, we'd love to hear from you.

The Role

Reporting into the senior leadership team, you'll take responsibility for the day-to-day management of reinstatement operations, ensuring works are delivered safely, efficiently, on time and to specification.

Your responsibilities will include:

• Leading and developing reinstatement supervisors, operatives and subcontractors.
• Planning and coordinating reinstatement programmes across multiple live projects.
• Ensuring compliance with the New Roads and Street Works Act (NRSWA), HAUC specifications and local authority requirements.
• Driving productivity, quality and right-first-time performance.
• Managing budgets, resources, materials and subcontractor performance.
• Monitoring KPIs and implementing continuous improvement initiatives.
• Working closely with operational, commercial and client teams to ensure excellent service delivery.
• Supporting audits, inspections and quality assurance activities.
• Investigating defects and implementing corrective actions where required.
• Promoting a strong safety culture throughout the business.

What We're Looking For

You'll ideally have:

• Previous experience managing reinstatement operations within the utilities, highways or civil engineering sectors.
• Strong knowledge of NRSWA legislation and SROH specifications.
• Experience leading operational teams in a fast-paced environment.
• Excellent planning and organisational skills.
• Commercial awareness with the ability to manage budgets and performance.
• Strong communication and stakeholder management skills.
• A proactive, hands-on management style.
• Full UK driving licence.
• SMSTS or SSSTS.
• IOSH or NEBOSH.
• Experience working with gas, water, electricity, telecoms or multi-utility contracts.

What's On Offer

• Competitive salary of £50,000-£65,000 depending on experience
• Company vehicle or vehicle allowance
• Annual bonus
• Holiday entitlement increasing with service
• Genuine career progression opportunities
• Supportive senior leadership team
• Long-term job security with a growing business