Rehousing Co-ordinator

Peabody; Greater London; On-site; GBP 25,000 - 32,000; Part time

Benefits offered by this job

30 days annual leave

Flexible benefits scheme

Up to 10% pension contribution

Job summary

Peabody is seeking a compassionate and organised Rehousing Coordinator in London to support residents impacted by regeneration, redevelopment or disposal programmes. You will manage rehousing cases, coordinate allocations and lettings, and deliver successful regeneration outcomes while ensuring an excellent customer experience.

Working closely with residents, local authorities and internal teams, you will build relationships, coordinate offers, manage empty properties, and prepare notices as

Qualifications

• Experience in rehousing, housing management, allocations or tenancy services.
• Strong understanding of social housing and customer service excellence.
• Knowledge of housing legislation and allocations processes.
• Experience with vulnerable residents and safeguarding responsibilities.
• Ability to collaborate with residents, authorities and partners.

Responsibilities

• Manage rehousing cases, coordinate allocations and lettings, and help deliver regeneration outcomes with excellent customer experience.
• Match housing needs with suitable properties and coordinate offers and allocations.
• Manage empty properties, lettings and tenancy creation.
• Prepare legal notices and support possession and consent order processes.
• Develop and oversee empty property management plans for regeneration and disposal schemes.
• Build positive relationships with residents to navigate change.

Skills

Rehousing

Housing management

Allocations

Tenancy services

Housing legislation

Stakeholder management

Safeguarding

Communication with residents

Job description

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Vacancy Reference peabodygroup/TP/51030/1518

Number of Positions:

1

Contract Type:

Fixed Term Contract Part Time

Monday to Friday | 28 Hours Per Week | 9AM to 5PM | Four Days Onsite

Working Hours:

28

Location:

London

Closing Date:

18/11/2026

Vacancy Category:

Administration

Service Area:

Operations North West London

Directorate:

Operations

Our Vacancy

Supporting residents through change, building stronger communities

We're looking for a compassionate and organised Rehousing Coordinator to support residents who need to move from their homes due to regeneration, redevelopment or disposal programmes .

About the Role

Working closely with residents, local authorities and internal teams, you'll manage rehousing cases, coordinate allocations and lettings, and help deliver successful regeneration outcomes while providing an excellent customer experience. You will also:

• Match housing needs with suitable properties and coordinate offers and allocations.
• Manage empty properties, lettings and tenancy creation.
• Prepare legal notices and support possession and consent order processes.
• Develop and oversee empty property management plans for regeneration and disposal schemes.
• Build positive relationships with residents, helping them navigate what can be a challenging period of change.

This is a rewarding role where you'll guide residents through the rehousing journey, ensuring they feel informed, supported and confident every step of the way.

About you

You'll have experience in rehousing, housing management, allocations or tenancy services, with a strong understanding of social housing and a passion for delivering excellent customer service. You'll also bring:

• Knowledge of housing legislation, tenancy management and allocations processes.
• Experienced in stakeholder management and relationship-building skills.
• Experience working with vulnerable residents and an understanding of safeguarding responsibilities.
• Confidence communicating with residents, community groups and partner organisations.
• Excellent organisation and case management abilities – You’ll have the ability to balance customer needs with programme deadlines and business objectives.

About us

At Peabody, our values guide everything we do:BeKind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and PullTogether. You’ll be part of a supportiveandinclusiveorganisation that is focused on making a real difference to the lives of our customers and communities.

What we offer

• 30 days' annual leave, plus bank holidays
• Flexible benefits scheme, including family-friendly options and access to a discount portal
• Up to 10% pension contribution

Please read before applying:

Peabody does not offer sponsorship to work in the UK.

This role is a part-time where you will be required to work 4 days on site on a 12 month Fixed Term Contract/Secondment until December 2027

We reserve the right to close the advert early if we receive a high volume of suitable applications.

Our Assessment Process:

Our fair, inclusive and transparent recruitment process involves a first stage MS Teams interview on 27 th November, if successful you will then be invited to an in-person interview on 2 nd December at our Ealing Office .