Rehoming and Welfare Assistant
Cats Protection
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Cats Protection in Chelwood Gate, East Sussex, is seeking a Rehoming and Welfare Assistant to join our Centre team. The role involves cleaning cat pens, feeding and caring for cats, and supporting adoptions and viewings.
A full manual driving license is essential. The position is 35 hours per week on a rota including weekends and bank holidays, with a permanent contract and a salary of up to £23,943 per year.
Qualifications
- Full, manual driving license is essential.
- Excellent communicator with strong empathy.
- Excellent customer service and public interaction experience.
- Experience in animal welfare including feeding, cleaning, medicating and handling cats.
Responsibilities
- Carry out cleaning of cat pens and litter trays in the centre sections.
- Feed and care for cats requiring medical or behavioural treatment.
- Present a professional and friendly image to customers and visitors.
- Assist with veterinary runs and driving Cats Protection vehicle off-site as required.
- Work with volunteers to coach and guide them on cat care duties.
- Support scheduling and preparation of rehoming information, viewings and adoptions.
Skills
Job description
Team: Centre
Location: Chelwood Gate, East Sussex
Work pattern: 35 hours per week on a rota to include weekends and bank holidays
Salary: Up to £23,943 per year
Contract: Permanent
We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
- Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
- Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
- Present a professional and friendly image to customers and visitors
- As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
- Work with volunteers to coach and guide them on cat care duties
- Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care
- Our centres care for thousands of cats each year until they are able to find a loving new home.
- Our team is made up of a Centre Manager, Deputy Centre Managers, Community Operations Volunteer Team Leader, Receptionists and Rehoming and Welfare Assistants
- A full, manual driving license is essential as some driving of centre vans is required
- An excellent communicator with strong empathy
- Excellent customer service skills and experience of dealing with members of the public
- Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and good at working as part of a team
- An understanding of health and safety and comfortable with manual handling tasks
What we can offer you in a role where you make a difference to cats' lives every day
- Health and wellbeing benefits to help you stay well at work
- Ongoing learning and development to help you build your skills and grow your career
- 26 days' annual leave, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Practical financial support, including access to Salary Finance
- Everyday support such as eye care vouchers and confidential advice services
- Enhanced sick pay and family-friendly policies to support you when it matters most
- Access to discounted pet insurance to help care for your pet's health
- Find out more about our reward package: here
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
