Cat Welfare & Rehoming Assistant

Cats Protection; Horsted Keynes; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Health and wellbeing benefits

26 days annual leave

Contributory pension scheme

Salary Finance access

Eye care vouchers

Job summary

Cats Protection is seeking a Rehoming and Welfare Assistant at our Chelwood Gate centre in East Sussex. This role covers cleaning, feeding and caring for cats, plus helping with adoptions and volunteer coordination.

It requires a full manual driving license, empathy, and excellent customer service in a team-focused environment. The position is 35 hours per week on a rota including weekends and bank holidays, with a permanent contract and a competitive benefits package.

Qualifications

• Full manual driving license is essential.
• Excellent communicator with strong empathy.
• Experience of animal welfare, including feeding, cleaning, medicating and handling cats.
• Ability to cope with distressing and emotional situations.
• Positive attitude and good at working as part of a team.

Responsibilities

• Clean cat pens and litter trays across centre sections.
• Feed and care for cats, including medical or behavioural treatment as required.
• Present a professional and friendly image to customers and visitors.
• Assist with veterinary runs; may drive the Cats Protection vehicle off-site.
• Work with volunteers to coach and guide them on cat care duties.
• Support scheduling and preparation of rehoming information, viewings and adoptions.

Skills

Driving license

Empathy

Customer service

Teamwork

Health & safety awareness

Job description

Cats Protection is seeking a Rehoming and Welfare Assistant at our Chelwood Gate centre in East Sussex. This role covers cleaning, feeding and caring for cats, plus helping with adoptions and volunteer coordination.

It requires a full manual driving license, empathy, and excellent customer service in a team-focused environment. The position is 35 hours per week on a rota including weekends and bank holidays, with a permanent contract and a competitive benefits package.