Regulatory Admin Lead – Payments & Digital Assets

PSR Limited; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Non-contributory pension (8–12%)

Private healthcare with Bupa

Life assurance at eight times your sal

Volunteer time (35 hours annually)

Flexible benefits scheme

Job summary

The Financial Conduct Authority (FCA) is seeking a Professional Business Support Administrator to support the Payments and Digital Assets directorate. You will help with organising meetings, coordinating diaries, and handling recruitment needs to keep the regulatory function efficient.

You will work with PAs and PBS colleagues to ensure smooth operations, maintain MIDA’s digital pages, and use Word, Excel and PowerPoint to support department tasks.

Qualifications

• Minimum: demonstrable diary management across multiple diaries using Microsoft Outlook.
• Experience with Word, Excel and PowerPoint for administrative tasks.
• Experience in booking rooms and organising travel.
• Sound knowledge of OneNote and MS Office Suite; ability to adapt to new systems quickly.
• Excellent spelling, grammar and written communication skills.
• Ability to work independently, prioritise, and meet tight deadlines with accuracy.
• Discretion with confidential information and ability to build good working relationships.

Responsibilities

• Lead administrative support to the teams, ensuring day-to-day activities run smoothly.
• Manage diaries for multiple managers, organise meetings, room bookings, visitor passes and catering.
• Coordinate joiner/mover/leaver IT requirements and resolve ad hoc issues for managers.
• Collaborate with Heads of Department and Directors' assistants to coordinate administrative activities.
• Keep MIDA Pulse page, organogram, SharePoint and OneNote up to date; use Word, Excel & PowerPoint for tasks.
• Provide recruitment support by liaising with Human Resources and arranging interview slots.

Skills

Diary management

Written communication

Organisational skills

Interpersonal skills

Attention to detail

Tools

Outlook

Word

Excel

PowerPoint

OneNote

SharePoint

Job description

The Financial Conduct Authority (FCA) is seeking a Professional Business Support Administrator to support the Payments and Digital Assets directorate. You will help with organising meetings, coordinating diaries, and handling recruitment needs to keep the regulatory function efficient.

You will work with PAs and PBS colleagues to ensure smooth operations, maintain MIDA’s digital pages, and use Word, Excel and PowerPoint to support department tasks.