Regulation and Quality Intelligence Officer

Barchester Healthcare; Greater London; On-site; GBP 27,810 - 33,990; Full time

Benefits offered by this job

Retail and leisure discounts

Wellbeing support

Development opportunities

Job summary

Barchester Healthcare is seeking a Regulation & Quality Intelligence Officer to join their team in Greater London. The role involves monitoring regulatory activity and producing insightful reports that influence decision-making within the organization.

The successful candidate will be confident in data analysis and communication, and will work closely with senior management to ensure timely, high-quality insights that support regulatory compliance and service improvement.

Qualifications

• Confident analysing complex data.
• Skilled at spotting trends, risks and opportunities.
• Comfortable working with multiple systems and data sources.
• Able to communicate insights clearly to senior stakeholders.
• Highly organised, proactive and quality-focused.

Responsibilities

• Monitor internal regulatory activity and analyse weekly reports.
• Track statutory notifications and safeguarding referrals.
• Provide data and follow-up actions for Senior Management.
• Produce clear summary reports on internal quality reviews.
• Lead reporting for new services and risk identification.

Skills

Data analysis

Trend identification

Risk assessment

Stakeholder communication

Job description

Remote working - salary £30,900.00

Barchester Healthcare are looking for a Regulation & Quality Intelligence Officer to join our Regulation and Quality Improvement team and play a key role in strengthening oversight, insight and compliance across our organisation. You will support the Lead Intelligence Officer by turning complex data into meaningful insight, ensuring that senior management, the executive board and the board receive accurate, timely and high-quality reports. Your work will directly influence decision‑making, risk management and service improvement.

Need to Do

• Monitor internal regulatory activity and analyse weekly reports from the Regulation & Quality Improvement Team
• Track statutory notifications and safeguarding referrals, highlighting under‑reporting and emerging themes
• Provide data and follow‑up actions for Senior Management, escalating concerns where needed
• Produce clear summary reports on internal quality reviews
• Lead reporting for new services, including inspection updates, draft report summaries and risk identification
• Track and record CQC Assessment Framework inspections
• Maintain external inspection data and provide monthly updates to Managing Directors
• Analyse qualitative and quantitative data from internal, local and national sources for Board‑level reporting
• Identify trends in non‑compliance using internal audits and external inspection reports
• Monitor regulatory developments across the health and social care sector
• Review QIR, clinical governance and health & safety data to identify risks and themes
• Support Welltower and APEX reporting on a weekly, monthly and quarterly basis
• Collaborate across the Quality, Risk & Compliance Directorate to deliver high‑quality analysis and reporting
• Prepare ad hoc reports as required
• Attend virtual team meetings and twice‑yearly in‑person events
• Work with third‑party partners to enhance reporting systems and capabilities

Need to Have

• Confident analysing complex data
• Skilled at spotting trends, risks and opportunities
• Comfortable working with multiple systems and data sources
• Able to communicate insights clearly to senior stakeholders
• Highly organised, proactive and quality‑focused

Rewards Package

• Access to a range of retail and leisure discounts
• Access to a range of wellbeing support and Best Doctors Service
• Opportunity to develop within a hugely supportive team
• Barchester has proudly been awarded a two‑star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.