Registry Receptionist: Compassionate Customer Service

Merthyr Tydfil County Borough Council; Merthyr Tydfil; On-site; GBP 27,000 - 30,000; Part time

Job summary

Merthyr Tydfil County Borough Council is recruiting a receptionist to work under the direction of the Superintendent Registrar, handling customer contacts and ensuring the Registry Service runs efficiently.

Key duties include giving sensitive information to customers, processing payments for the Superintendent Registrar's office, and preparing birth, death, and civil partnership/marriage certificates, with Welsh language ability desirable.

Responsibilities

• Provide accurate information and advice to customers in a sensitive manner.
• Prepare birth, death and Civil Partnership/marriage certificates and process payments.
• Make appointments for the Principal Officers.

Job description

Merthyr Tydfil County Borough Council is recruiting a receptionist to work under the direction of the Superintendent Registrar, handling customer contacts and ensuring the Registry Service runs efficiently.

Key duties include giving sensitive information to customers, processing payments for the Superintendent Registrar's office, and preparing birth, death, and civil partnership/marriage certificates, with Welsh language ability desirable.