Derbynnydd / Receptionist

Merthyr Tydfil County Borough Council; Merthyr Tydfil; On-site; GBP 27,000 - 30,000; Part time

Job summary

Merthyr Tydfil County Borough Council is recruiting a receptionist to work under the direction of the Superintendent Registrar, handling customer contacts and ensuring the Registry Service runs efficiently.

Key duties include giving sensitive information to customers, processing payments for the Superintendent Registrar's office, and preparing birth, death, and civil partnership/marriage certificates, with Welsh language ability desirable.

Responsibilities

• Provide accurate information and advice to customers in a sensitive manner.
• Prepare birth, death and Civil Partnership/marriage certificates and process payments.
• Make appointments for the Principal Officers.

Job description

Grade 3 SCP 7-12 = £27,274 - £29,542 per annum pro rata
22.2 Hours = 60%
= £16,364 - £17,725 per annum

To work as a receptionist under the direction of the Superintendent Registrar to deal with customer contacts that ensures the efficient and effective working of the Registry Service. Main duties to include providing the appropriate advice to customers in a sensitive manner appropriate to the circumstances ensuring accurate information is supplied and recorded, preparing birth, death and Civil Partnership/marriage certificates including processing payments for the Superintendent Registrar's office and making appointments for the Principal Officers.

For further information please contact Karen Reddy on 01685 725000 or email [e-mail]

You will be required to provide evidence of all qualifications specified as essential.

If you do not have access to the internet, application forms can be obtained by telephoning 01685 725000 and are to be returned no later than 25.09.2026 to HR Administration, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN.

Email: [e-mail]

Ability to speak Welsh is desirable.

Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre-employment checks are undertaken for all appointments as part of our recruitment and selection process.

All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both.

Any breach of confidentiality may lead to disciplinary action.

We value diversity in our workforce and consider ourselves to be an Employer of Choice, committed to promoting and integrating equality of opportunity into all aspects of our work. We welcome applications from everyone and encourage applicants from all groups and backgrounds to apply and join us at Merthyr Tydfil County Borough Council. We are strongly committed to eradicating discrimination in the workplace and ensure that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, disability, sex, race, sexual orientation, marriage and civil partnership, religion or belief, gender identity and expression, and pregnancy and maternity.