Registry Operations Coordinator

Goldsmiths, University of London; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Agile working environment

22 days annual leave + closure days

Pension scheme

Professional development support

Job summary

Goldsmiths, University of London is seeking a Registry Operations Coordinator on a fixed-term basis for 9 months. The role provides senior administrative support and cross-team coordination within Registry Operations, supporting student lifecycle processes and improvement of procedures.

You will utilize student records systems, manage datasets, and collaborate with stakeholders across departments to ensure smooth operations and high-quality service within the College.

Qualifications

• Experience working in administration within an education environment.
• Ability to use student record systems and manage large datasets.
• Knowledge of core academic and administrative functions in higher education.
• Ability to manage stakeholder relationships.
• Good working knowledge of Microsoft packages.

Responsibilities

• Provide senior administrative support and coordination for operations and projects within Registry Operations.
• Offer secretarial support for meetings and records.
• Investigate and resolve low-level complaints.
• Support operational activities underpinning the student lifecycle using systems and databases.
• Contribute to continuous improvement of policies and procedures.

Skills

Administrative experience

Education sector experience

Stakeholder management

Microsoft Office

Data handling

Self-starter

Team collaboration

Tools

Microsoft Office

Job description

Fixed Term - 9 Months

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the department

The Registry Operations team lead operations which support the student lifecycle, including enrolment, extenuating circumstances, assessment and exams, results, student enquiries, appeals and other tasks relating to supporting the student lifecycle.

About the role

Registry Operations Coordinators provide senior administrative support and coordination for operations and projects within Registry Operations. While a Registry Operations Coordinator may be assigned predominantly to one service area within Registry Operations you are likely to have opportunities to gain experience across various teams and projects as needs arise. Adaptability to such needs and an ability to learn new tasks quickly will contribute to your personal professional development within a central professional services department in the College.

About the candidate

You will be responsible for providing senior administrative support and coordination for operations and projects within Registry Operations, providing administrative and secretarial support for meetings, investigating and resolve low-level complaints, supporting the operational activities which underpin the student lifecycle, using systems and databases for operational tasks and contributing to the continuous improvement of policies and procedures.

You will have experience of working in administration within an education environment, the ability to use student record systems, manage large datasets, knowledge of core academic and administrative functions in higher education, the ability to manage stakeholder relationships and a good working knowledge of Microsoft packages. You will need to be a self-starter, adept at responding to changing demands and have a collaborative and relationship-oriented approach to teamwork.

Benefits

• an agile working environment
• 22 days’ annual leave plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays
• great transport links
• a defined benefit pension scheme
• support for professional development
• a broad range of wellbeing initiatives such as staff choir, running club, staff networks and creative writing classes

Further Details:

Job Description (PDF)

At Goldsmiths, University of London, Equality, Diversity, and Inclusion shape how we lead, learn, and work. We are committed to building an inclusive and respectful environment, removing barriers and addressing inequalities so that everyone in our community can belong and thrive.

All applicants must evidence their right to work in the UK prior to commencing work with us.