Registry Officer

Goldsmiths, University of London; Lewisham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

22 days annual leave

Six closure days (Christmas and Easter

Bank Holidays included

Defined benefit pension scheme

Professional development

Wellbeing initiatives

Job summary

Goldsmiths, University of London is seeking a Registry Operations Officer to support daily operations across the student lifecycle. You will respond to enquiries, handle operational tasks in our systems, and contribute to process improvements within Registry Operations.

The role requires experience in education administration, comfort with student records systems, and a collaborative, proactive approach. The department offers an agile environment and opportunities for professional development.

Qualifications

• Experience in administration within an education environment.
• Experience with databases/Student Records systems and MS Office.
• Self-starter, collaborative, adaptable to changing demands.

Responsibilities

• Provide administrative support for Registry Operations and student lifecycle activities.
• Respond to enquiries from colleagues and stakeholders across the College.
• Utilise systems and databases to complete operational tasks and support policy improvements.

Skills

Administration experience

Education environment experience

Microsoft Office

Databases / Student Records

Tools

Student Records System

Job description

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the department

The Registry Operations team lead operations which support the student lifecycle, including enrolment, extenuating circumstances, assessment and exams, results, student enquiries, appeals and other tasks relating to supporting the student lifecycle.

About the role

Registry Operations Officers are responsible for providing administrative support for operations and projects within Registry Operations, responding to enquiries from colleagues across the College, supporting the operational activities which underpin the student lifecycle, using systems and databases for operational tasks and contributing to the continuous improvement of policies and procedures.

About the candidate

You will have experience of working in administration within an education environment, the ability to work with databases such as student records system and good working knowledge of Microsoft packages. You will need to be a self-starter, adept at responding to changing demands and have a collaborative and relationship-oriented approach to teamwork.

You will have experience in support staff and students during key events in the student lifecycle, responding to enquiries and supporting stakeholders in understanding complex information.

We have generous benefits - an agile working environment, 22 days' annual leave plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club, staff networks and creative writing classes.

At Goldsmiths, University of London, Equality, Diversity, and Inclusion shape how we lead, learn, and work. We are committed to building an inclusive and respectful environment, removing barriers and addressing inequalities so that everyone in our community can belong and thrive.

All applicants must evidence their right to work in the UK prior to commencing work with us.