Registration Authority Agent / Information Governance Support Officer

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 21,000 - 28,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a motivated Information Governance Administrator to support the Registration Authority and provide comprehensive administrative assistance across the IG Unit. You will help maintain records, manage user registrations and smartcard systems, and contribute to IG awareness and compliance activities.

The role requires excellent organisational and communication skills, a careful approach to data protection, and proficiency with

Qualifications

• Experience with minute taking and supporting governance or administrative processes.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Excellent organisational, communication, and interpersonal skills.

Responsibilities

• Provide Registration Authority (RA) and administrative support to the Information Governance Unit.
• Deliver IG services across the Trust including presentations, audits and compliance activities.
• Support staff training, maintain records and audit trails, and assist with incident management.

Skills

Organisational skills

Communication

Interpersonal skills

Minute taking

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Job description

We are looking for a motivated and proactive individual to join our busy Information Governance Unit. The successful candidate will have excellent organisational, communication, and interpersonal skills, along with experience of minute taking and proficiency in Microsoft Office applications. As part of a supportive and collaborative team, you will play an important role in delivering Information Governance services across the Trust, including presentations, audits, and compliance activities.

Please be advised sponsorship is not eligible for this post.

A full UK driving license is essential for this post. Please note that an international driving license is not accepted.

Please be advised the interviews for this post will take place week commencing 07/12/2026, subject to availability.

The postholder will provide Registration Authority (RA) and administrative support to the Information Governance Unit, including user registration, smartcard management, system access maintenance, and general administrative duties.

They will support the delivery of Information Governance services across the Trust by providing advice and guidance, promoting information governance awareness, supporting compliance with data protection and confidentiality requirements, contributing to staff training, maintaining records and audit trails, assisting with incident management and helping to ensure that information is managed in accordance with legal, regulatory, and organisational requirements.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details / informal visits contact: Name: Subhana Choudhury Job title: Information Governance Unit Manager Email address: [e-mail]