Registration Authority Agent / Information Governance Support Officer

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 23,000 - 30,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking a proactive Information Governance Administrator to join our busy IG Unit. You will support minute-taking, governance administration, and delivery of information governance services across the Trust.

Responsibilities include registration authority support, user registrations, smartcard management, system access maintenance, and maintaining records and audit trails.

Qualifications

• Experience with minute taking and delivering governance-related administration.
• Proficiency in Microsoft Office applications and data handling.
• Ability to maintain records, prepare audits, and support training on information governance.

Responsibilities

• Provide Registration Authority (RA) and administrative support to the IG Unit.
• Assist with user registration, smartcard management, and system access maintenance.
• Deliver IG services across the Trust, advise on data protection and confidentiality requirements.
• Contribute to staff training and maintain audit trails in accordance with legal and regulatory requirements.

Skills

Minute taking

Microsoft Office

Organisational skills

Communication skills

Interpersonal skills

Presentations

Audits

Data protection knowledge

Confidentiality awareness

Tools

Smartcard management

System access maintenance

Job description

We are looking for a motivated and proactive individual to join our busy Information Governance Unit. The successful candidate will have excellent organisational, communication, and interpersonal skills, along with experience of minute taking and proficiency in Microsoft Office applications. As part of a supportive and collaborative team, you will play an important role in delivering Information Governance services across the Trust, including presentations, audits, and compliance activities.

Please be advised sponsorship is not eligible for this post.

A full UK driving license is essential for this post. Please note that an international driving license is not accepted.

Please be advised the interviews for this post will take place week commencing 07/12/2026, subject to availability.

The postholder will provide Registration Authority (RA) and administrative support to the Information Governance Unit, including user registration, smartcard management, system access maintenance, and general administrative duties.

They will support the delivery of Information Governance services across the Trust by providing advice and guidance, promoting information governance awareness, supporting compliance with data protection and confidentiality requirements, contributing to staff training, maintaining records and audit trails, assisting with incident management and helping to ensure that information is managed in accordance with legal, regulatory, and organisational requirements.

The postholder will provide Registration Authority (RA) and administrative support to the Information Governance Unit, including user registration, smartcard management, system access maintenance, and general administrative duties.

They will support the delivery of Information Governance services across the Trust by providing advice and guidance, promoting information governance awareness, supporting compliance with data protection and confidentiality requirements, contributing to staff training, maintaining records and audit trails, assisting with incident management and helping to ensure that information is managed in accordance with legal, regulatory, and organisational requirements.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation - please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.