Registrar

TN United Kingdom; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Guildhouse School in London seeks a Registrar to oversee the student lifecycle from admission to graduation. This role involves managing student support, compliance, and communications, ensuring a positive experience for international students in a vibrant educational environment.

Benefits

Cycle to work scheme

Car scheme

Free flu vaccine through Healthshield

Free eye tests

Financial wellbeing support via WageStream

Employee Assistance Programme

Group income protection

GP24: GP access for all

Health Cash Plan

Enhanced maternity and paternity pay

Qualifications

• Experience working with international students and customer service principles.
• Understanding of admissions and UKVI/ISI compliance.

Responsibilities

• Conduct student interviews and site tours.
• Lead and manage the Student Communications Team.
• Ensure compliance with UKVI and ISI regulations.

Skills

Communication

Leadership

Problem-solving

Multitasking

Cultural Awareness

Tools

Microsoft Office

Student Management Systems

Job description

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Guildhouse School Overview

Located in the heart of Bloomsbury, central London, Guildhouse School is a boarding school for students aged 15+ that offers an immersive international environment fostering ideas and creativity. Students are empowered to make a positive impact on the world.

The school provides an outstanding international pre-university educational experience with small class sizes, welcoming students from around the globe. Housed in three beautiful grade two listed buildings, it is the first high school in Europe to feature a Bloomberg Business Lab.

Students pursue A levels and University Foundation Programmes, preparing for university admissions across the UK and internationally. We prioritize high-quality, personalized teaching in an informal atmosphere where students are treated as individuals and develop strong relationships with staff. Our ethos is ‘Work Hard, Aim High & Be Kind’.

Position Overview

The Registrar at Guildhouse School London plays a key middle leadership role, supporting the student lifecycle from initial enquiry to graduation. The Registrar ensures a smooth and positive experience for all international students.

Main Responsibilities

1. Admissions & Student Support:
   • Conduct student interviews and site tours.
   • Serve as the primary contact for visits from agents, students, and parents.
   • Support alumni network development.
   • Oversee student events, induction weeks, and registration.
   • Coordinate student induction and registration processes.
   • Assist students with settling into the UK, including opening bank accounts.
   • Ensure students are registered on the school's MIS and platforms.
   • Manage post-arrival issues and student retention efforts.
   • Deliver excellent service to prospective clients and visitors.
   • Coordinate open days and events with senior staff.
2. Student Communications Team Management:
   • Lead and manage the Student Communications Team, maintaining high standards.
   • Improve communication channels for students, parents, and agents.
   • Act as the main contact for stakeholders.
   • Ensure compliance with UKVI and ISI regulations.
   • Respond to issues within 24 hours, prioritizing urgent matters.
   • Build strong relationships with students and agents.
3. UKVI & ISI Compliance and Reporting:
   • Work with the Immigration Compliance Officer to ensure adherence to UKBA rules.
   • Support students with visas and parental permissions.
4. Data Management:
   • Maintain accurate student data on the MIS.
   • Verify contact details and manage records related to admissions.
5. Administration:
   • Ensure timely correspondence and documentation.
   • Maintain filing systems for admissions records.
   • Ensure accurate reporting documentation.

Person Specification

Essential Knowledge & Experience

• Understanding of admissions, student support, UKVI/ISI compliance.
• Familiarity with student management systems and data protection laws.
• Experience working with international students and customer service principles.
• Event planning and compliance knowledge in education.

Essential Skills & Attributes

• Strong communication, leadership, and multitasking skills.
• Problem-solving and attention to detail.
• IT proficiency, especially with student databases and Microsoft Office.
• Professional, proactive, and student-focused attitude.
• Interpersonal skills and cultural awareness.
• Adaptability and resilience in sensitive situations.
• Positive attitude towards student engagement.

Desirable Knowledge & Experience

• Knowledge of UKVI/ISI regulations and compliance.
• Understanding of broader educational policies and trends.
• Experience in senior admissions or student support roles.
• Track record of successful student engagement initiatives.

Desirable Skills & Attributes

• Experience with data analytics and reporting tools.
• Multilingual abilities for supporting international students.
• Innovative approaches to student services.
• Willingness to pursue further training and development.

Benefits

• Cycle to work scheme
• Car scheme
• Free flu vaccine through Healthshield
• Free eye tests
• Financial wellbeing support via WageStream
• Employee Assistance Programme
• Group income protection
• GP24: GP access for all
• Health Cash Plan
• Death in Service
• Long service awards
• Enhanced maternity and paternity pay

About CATS Global Schools (CGS)

CATS Global Schools is a leading education group with a history dating back to 1899, comprising 16 institutions including independent boarding schools, an Arts University College, language schools, and summer programs across the UK, US, Canada, and China. Annually, we serve 18,000 students worldwide, preparing them for top global universities through a focus on academic excellence and real-world skills.

Our Commitment to Inclusion and Diversity

We are dedicated to fostering diversity, inclusion, and belonging through events, guest speakers, and focus groups, aiming to make CATS Global Schools an employer of choice for all.

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people. Appointment is subject to safer recruitment checks, including references, DBS or international checks, and social media screening.