Registered Service Manager (Extra Care)

Radis Group; Lichfield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Registered Service Manager for a new Extra Care scheme in Lichfield. This role involves promoting high standards of care for elderly residents, ensuring compliance with regulations, and developing personalized support plans. Candidates should have substantial experience in care services and prior supervisory experience, along with an NVQ Level 3 in Health & Social Care. The company offers a supportive environment with opportunities for career progression and a structured induction for new starters. Join a team dedicated to making a difference in the lives of vulnerable adults.

Benefits

NEST pension (with contributions from Radis)

Opportunities for career progression

Fully structured induction and support for all new starters

Recommend a friend, minimum payment of £100 per recommendation

Minimum 28 Days annual leave for full time contracts

Qualifications

• Substantial experience in care and support services for vulnerable adults.
• Previous supervisory/management experience is essential.

Responsibilities

• Promote a caring environment through high standards of professional practice.
• Oversee quality assurance and compliance with local and national standards.

Skills

Care and support services for vulnerable adults

Supervisory/management experience

NVQ Level 3 in Health & Social Care

IT skills

Education

NVQ Level 3 in Health & Social Care

Working towards Level 5

Job description

Radis Community Care are looking for a Registered Service Manager to support our brand new Extra Care scheme Blackberry Court in Lichfield.

Blackberry Court is a brand-new retirement living community and adjacent bungalows, set within The Maples retirement village in Streethay, near Lichfield. It will offer rental apartments and bungalows, as well as communal facilities, for people, aged 55 or over.

About the role

As a Registered Service Manager you will be promoting a caring environment for customers through high standards of professional practice, making sure each customer receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported.

The role will be supporting the Regional Manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will be also assisting the Area Manager in the preparation of rosters that ensure sufficient staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met.

You will also be required participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required.

Some of the benefits for the role

• NEST pension (with contributions from Radis)
• Opportunities for career progression
• Fully structured induction and support for all new starters available
• Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
• Minimum 28 Days annual leave for full time contracts

Skills and Qualifications required for the role

You will have substantial experience of providing care and support services for vulnerable adults. You will have previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

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