Registered Service Manager

1st Homecare; Falkirk; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Career progression opportunities

Values-led organisation

Meaningful work

Job summary

Real Life Options in Falkirk is seeking an experienced Registered Service Manager to lead our Care Home in Longcroft. You will drive person-centred care, develop a dedicated team, and ensure regulatory compliance while delivering high-quality services.

Reporting to the National Care Home Lead, you will manage operations, budgets, and partnerships with families and external agencies, fostering continuous improvement and positive outcomes for the people we support.

Qualifications

• Essential health & social care qualification (minimum Registered Manager's Award or equivalent)
• Significant management experience in health/social care or independent sector
• Experience managing people, budgets & operations
• Knowledge of legislation & standards for care delivery
• Strong leadership, communication & organisational skills
• Passion for person-centred support
• IT skills including email and Excel
• Ability to work independently and motivate teams

Responsibilities

• Provide dynamic leadership and support to operational staff across the Falkirk locality
• Ensure delivery of high-quality, person-centred services within the Care Home
• Oversee compliance with Care Inspectorate standards, Health & Safety requirements, and organisational policies
• Manage staff supervision, probation reviews, team meetings, and mandatory training compliance
• Monitor staffing, attendance, absence management, and workforce development
• Ensure person-centred plans and risk assessments are reviewed and maintained
• Drive continuous improvement through Service Improvement Plans and Outcome Assessment Tools
• Promote partnerships with families, professionals, and external agencies
• Ensure effective use of systems including One Touch and EPIC recordings
• Manage operational performance, budgets, and resources effectively

Skills

Leadership

Communication

Organisational skills

Team management

IT skills (email and Excel)

Excel

One Touch

EPIC recordings

Education

Registered Manager's Award or equivalent management qualification

Tools

One Touch

EPIC recordings

Excel

Job description

Registered Service Manager

Longcroft, Falkirk
Full Time – 39 Hours per Week
Salary: £35,000 per annum

Join Our Team at Real Life Options

An exciting opportunity has arisen for an experienced and motivated Registered Service Manager to join our Care Home based in Longcroft, Falkirk.

This is a rewarding leadership role where you will have the opportunity to make a genuine difference to the lives of the people we support while leading and developing a dedicated team.

About the Role

Reporting directly to the National Care Home Lead, you will be responsible for the operational management and leadership of our Falkirk services, ensuring the delivery of high-quality, person-centred care and support.

As the Registered Service Manager for a Care Home, you will ensure all regulatory and contractual requirements are consistently met and exceeded while driving innovation, service development, and excellent outcomes for the people we support.

You will lead by example, creating high-performing teams that deliver compassionate, creative, and person-centred support.

Key Responsibilities

• Provide dynamic leadership and support to operational staff across the Falkirk locality
• Ensure delivery of high-quality, person-centred services within the Care Home
• Oversee compliance with Care Inspectorate standards, Health & Safety requirements, and organisational policies
• Manage staff supervision, probation reviews, team meetings, and mandatory training compliance
• Monitor staffing, attendance, absence management, and workforce development
• Ensure person-centred plans and risk assessments are regularly reviewed and maintained
• Drive continuous improvement through Service Improvement Plans and Outcome Assessment Tools
• Promote positive partnerships with families, professionals, and external agencies
• Ensure effective use of systems including One Touch and EPIC recordings
• Manage operational performance, budgets, and resources effectively

About You

To succeed in this role, you will have:

Essential:

• A recognised Health & Social Care qualification (minimum Registered Manager's Award or equivalent management qualification)
• Significant management experience within health, social care, or the independent sector
• Experience managing people, budgets, and operational performance
• Knowledge of legislation and standards affecting care service delivery
• Strong leadership, communication, and organisational skills
• A passion for delivering outstanding person-centred support
• IT skills including email and Excel
• The ability to work independently and motivate teams effectively

Desirable:

• Experience in supported living, residential care
• Experience in service development and project management

Why Join Real Life Options?

• A rewarding and meaningful career
• Supportive leadership and development opportunities
• The chance to positively impact people’s lives every day
• Opportunities for career progression
• Work within a values-led organisation committed to person-centred care

If you are passionate about leading high-quality services and empowering people to achieve positive outcomes, we would love to hear from you.