Registered Service Manager

BRC Jobs; Camborne; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

Building Recruitment Co Ltd is seeking an experienced Registered Service Manager in Cornwall for a 12‑month fixed-term contract. Hybrid working, typically 2–3 days in Tolvaddon office, leading an Ofsted-regulated supported accommodation service for 16–17 year olds.

You will oversee safeguarding, regulatory compliance and service quality, while developing staff and promoting a trauma-informed, strengths‑based approach to help young people transition to adulthood.

Qualifications

• At least two years' experience in the supported housing sector.
• Experience of developing teams and supporting colleagues to deliver high-quality services.

Responsibilities

• Act as the Registered Manager and primary point of contact for Ofsted, ensuring compliance with the Supported Accommodation Regulations and Quality Standards.
• Lead preparations for Ofsted inspections and monitoring visits, maintaining effective policies, procedures and working practices.
• Provide strong, supportive leadership and develop a team culture focused on safeguarding, inclusion, wellbeing and continuous improvement.
• Ensure safeguarding concerns, incidents and risks are identified, recorded, reported and managed appropriately.
• Monitor service quality through audits, performance information, feedback and outcome measures, identifying opportunities for improvement.
• Ensure young people receive high-quality, individualised support that promotes independence, safety, wellbeing and positive outcomes.

Skills

Leadership

Communication

Decision making

Organisational

IT skills

Job description

Registered Service Manager

LOCATION: Cornwall (Tolvaddon Office) Hybrid working, typically 2–3 days in the office, depending on business needs

SALARY: £45,094 – £50,104

DURATION: Fixed-term contract / secondment – 12 months

HOURS: Full-time - 37 hours per week.

We are looking for an experienced and motivated Registered Service Manager to lead an Ofsted-regulated Supported Accommodation Service for young people aged 16 and 17.

This is an exciting opportunity for a strong leader who is passionate about safeguarding, improving service quality and helping young people develop the skills, confidence and independence they need to make a positive transition into adulthood.

As the Registered Manager, you will take responsibility for the leadership, management and regulatory oversight of the service, ensuring it is safe, effective and compliant with Ofsted requirements, safeguarding legislation and relevant statutory guidance.

You will lead and develop colleagues, promote a positive and inclusive team culture, and ensure every young person receives personalised, trauma-informed and strengths-based support that reflects their individual needs and aspirations.

Key Responsibilities:

• Act as the Registered Manager and primary point of contact for Ofsted, ensuring compliance with the Supported Accommodation Regulations and Quality Standards.
• Lead preparations for Ofsted inspections and monitoring visits, maintaining effective policies, procedures and working practices.
• Provide strong, supportive leadership and develop a team culture focused on safeguarding, inclusion, wellbeing and continuous improvement.
• Ensure safeguarding concerns, incidents and risks are identified, recorded, reported and managed appropriately.
• Monitor service quality through audits, performance information, feedback and outcome measures, identifying opportunities for improvement.
• Ensure young people receive high-quality, individualised support that promotes independence, safety, wellbeing and positive outcomes.
• Maintain high standards of accommodation, ensuring young people have access to a safe and suitable living environment.
• Build effective working relationships with local authorities, commissioners, social workers, education providers, healthcare professionals and other partner organisations.
• Support colleagues to develop their skills, confidence and professional practice to deliver excellent services.

About you:

You will be an experienced professional with a strong understanding of supported accommodation, safeguarding and the needs of young people transitioning towards adulthood. You will demonstrate:

Essential Experience

• At least two years' experience working within the supported housing sector.
• Experience of working collaboratively with others to achieve shared objectives.
• Experience of developing teams and supporting colleagues to deliver high-quality services and meet targets.

Essential Knowledge

• A good understanding of safeguarding legislation and child protection procedures.
• Understanding of Ofsted's Supported Accommodation Regulations and Quality Standards.
• Knowledge of Children's Services legislation and statutory guidance.
• Understanding of trauma-informed practice and adolescent development.
• Knowledge of equality, diversity, inclusion and anti-discriminatory practice.

Essential Skills and Qualifications

• Strong leadership and people management skills, with the ability to influence and work effectively with a wide range of stakeholders.
• Excellent communication and interpersonal skills.
• The ability to assess complex situations, analyse information and make sound decisions.
• Strong organisational and time-management skills, including the ability to prepare clear reports and maintain accurate records.
• Good IT skills and the ability to use systems effectively to support service delivery.
• Proficient literacy and numeracy skills.
• Evidence of continuing professional development.
• A full, valid UK driving licence.

Desirable:

A relevant qualification or equivalent experience gained through work or study.

Why Apply?

This is an opportunity to make a meaningful difference in the lives of young people as they prepare for adulthood.

As Registered Service Manager, you will have the opportunity to shape service quality, develop and support colleagues, strengthen partnership working and help ensure young people receive the safe, consistent and personalised support they deserve.

The role also offers hybrid working, with 2–3 days in the Tolvaddon office depending on business needs.

Additional Information

• Appointment to this role is subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.
• Sponsorship is not available for this position. Applicants must have the right to work in the UK for the full duration of the 12-month contract without requiring a Certificate of Sponsorship (CoS).