Registered Manager - CQC

Prospero Health & Social; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading health and social care provider in London is seeking a passionate CQC Registered Manager to lead a dedicated team. The role involves ensuring compliance with care standards, managing teams, and providing quality support to service users. Successful candidates will have a strong background in health and social care, along with the ability to motivate staff and maintain high service standards.

Qualifications

• Experience as a CQC Registered Manager or equivalent required.
• Proven experience working in a Domiciliary Care environment (Min THREE years).
• Strong knowledge of CQC standards.

Responsibilities

• Manage day-to-day operations of the London office.
• Ensure compliance with CQC regulations and standards.
• Oversee the recruitment and selection of staff.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Team management

Education

NVQ Level 5 in Health and Social Care or Equivalent

Tools

MS Office

Job description

3 days ago Be among the first 25 applicants

Prospero Health & Social Care, a dedicated provider of domiciliary care and support services, is proud to be part of the esteemed Prospero Group. We are committed to delivering exceptional care and support to children, young people and adults living in their own homes or other community settings across England.

Our mission is to provide high-quality, child/person-centred health and social care services that empower children, young people and adults to thrive, ensuring their safety, well-being, and development. We are committed to delivering compassionate, personalised support that enhances their lives and enables them to reach their full potential.

Role Overview:

We are seeking an experienced and passionate CQC Registered Manager to lead our dynamic team at our London office. The successful candidate will ensure that our services meet the required standards of care and compliance as set out by CQC, whilst maintaining a supporting a positive culture for both our service users and staff.

Key Responsibilities:

• Oversee the day-to-day operations of the London office
• Ensure full compliance with CQC regulations and standards
• Manage, mentor and support the office team
• Oversee and be involved with the recruitment and selection of staff across the service.
• Ensure effective management of the care team is taking place so staff feel supported in their day-today roles
• Oversee the development and implementation of child/person-centered care plans tailored to meet individuals’ needs through a robust assessment process considering their emotional, physical, medical and material needs
• Ensure all care and support services being provided undergo a robust risk assessment to maintain the safety of the service users and staff
• Monitor and evaluate the quality of care provided through the utilisation of governance systems, reviews and audits
• Ensure that accurate documentation and records are always maintained
• Ensure staff rotas are fair and promote continuity of services to service users
• Build and maintain positive relationships with service users, families, and external partners
• Ensure consistency in the staff provided is maintained for the service users
• To be fully aware of all the Organisations' policies and procedures and ensure that these are always adhered to.
• Prepare monthly reports to the Director
• Attend regular meetings with the wider team
• To actively take part in the ‘On-Call’ service
• To monitor and manage the performance against appropriate key performance indicators and budget targets and to ensure progress towards achieving relevant Organisational goals identified in operational and strategic plans.
• To ensure that deadlines are met in relation to timesheets and payroll.
• To monitor, record and authorise annual leave and monitor sickness absence of staff for whom there is line management responsibility.
• To positively work in supporting the principles outlined in the Organisation’s Equal Opportunities Policy.
• To assist in maintaining a safe working environment by attending training and following the Organisations’ Health and Safety Policy and working practices.
• To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility for this job role.
• To ensure that the service provided by the Organisation exceeds the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• To fully understand the Organisations’ complaints procedure
• Manage all accident and incidents that occur making referrals and notifications to local authorities and CQC where required and feeding back on lessons learned to the team
• NVQ Level 5 in Health and Social Care or Equivalent
• Proven experience working in a Domiciliary Care environment (Min THREE years)
• Strong working knowledge and understanding of CQC’s care and fundamental standards
• Excellent leadership and management skills
• Excellent verbal and written communication skills.
• Strong organisational and problem-solving abilities
• Passion for delivering High-quality care and support
• A caring, personable, and professional individual, delivering the best life outcomes for everyone we support.
• Excellent interpersonal skills and the ability to relate to a wide range of people.
• Ability to take responsibility for managing workload and organising this effectively.
• Ability to work as part of a team.
• Ability to manage, motivate and supervise staff.
• Evidence of strong literacy and numeracy skills.
• Able to work as part of a team and contribute effectively.
• Able to maintain professional relationships.
• A solid awareness of:
• The Health and Social Care Act 2008 (as amended).
• The Care Quality Commission (Registration) Regulations 2009.
• Mental Capacity Act 2005

Desired Criteria:

• Experience of managing a dispersed staff team.
• Be dynamic and flexible in your approach to work
• Excellent computer skills (using MS Office programs, particularly Word and Outlook).
• Ability to cope under pressure.
• Even tempered and patient.
• Ability to cope with change.
• Strong character to be able to deal with difficult situations in a professional and productive manner.
• Able to work without close supervision.
• Opportunities for professional development
• Supportive and collaborative working environment

Application Process:

If you are a dedicated and experience health and social care professional looking to make a positive impact in the lives of others, we would love to hear from you.

Please submit your CV and a cover letter outlining why you are interested and suitable for this role.

Join Prospero Health & Social Care, part of Prospero Group, and help us continue to provide exceptional care and support to children, young people and adults.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitals and Health Care, Nursing Homes and Residential Care Facilities, and Public Health

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