Registered Manager

Potens UK; Wrexham; On-site; GBP 32,000 - 43,000; Full time

Job summary

Potens UK is seeking a highly motivated Registered Manager to lead the Chester Road service, ensuring outstanding, person-centred support. You will lead a dedicated team, champion quality, and drive continuous improvement while maintaining high CIW standards and progressing NAS accreditation.

This is a 40-hour-per-week, on-site role with a strong leadership focus. The ideal candidate will have experience in regulated social care, strong leadership, and a commitment to excellence.

Qualifications

• Experience managing a regulated social care service.
• Willing to work towards the required management qualification.
• Proven leadership and people management skills.
• Track record of achieving positive inspection outcomes.

Responsibilities

• Provide effective leadership and management of the service.
• Maintain and enhance CIW standards and NAS accreditation progress.
• Lead the NAS accreditation journey and ensure governance compliance.
• Support staff development and drive quality improvement initiatives.
• Build strong relationships with people supported, families and professionals.

Skills

Leadership

People management

Regulated care

Quality improvement

Governance

Job description

We are seeking an exceptional Registered Manager to lead our Chester Road service and build on its outstanding success.

Chester Road is a well-established, person-centred service with a strong reputation for delivering high-quality support and achieving positive outcomes for the people we support. Following a recent inspection, Care Inspectorate Wales (CIW) awarded the service two Excellent ratings, reflecting the team's commitment, professionalism, and dedication.

The service is also working towards National Autistic Society (NAS) Accreditation, making this an exciting opportunity for an ambitious, forward-thinking leader to further develop and enhance quality, innovation, and best practice.

About the Role

As Registered Manager, you will provide visible, inspirational leadership and be responsible for ensuring the continued delivery of outstanding, person-centred support. You will lead a dedicated team, champion quality and compliance, and drive continuous improvement while maintaining the high standards already achieved.

This is an opportunity for someone passionate about social care, committed to excellence, and motivated to make a meaningful difference in the lives of the people we support.

Please note that sponsorship is not available for this role

Key Responsibilities

• Provide effective leadership and management of the service.
• Maintain and further develop the high standards recognised by CIW.
• Lead the service through the NAS Accreditation journey.
• Ensure compliance with CIW regulations, RISCA requirements, and organisational policies.
• Promote a positive, values-led culture focused on dignity, choice, independence, and inclusion.
• Support, coach, and develop staff to achieve their full potential.
• Drive quality improvement initiatives and achieve outstanding outcomes.
• Build positive relationships with people we support, families, professionals, and stakeholders.
• Manage service performance, staffing, budgets, and occupancy in line with organisational expectations.

About You

We are looking for a highly motivated and passionate leader who:

• Has experience managing a regulated social care service.
• Holds or is willing to work towards the required management qualification.
• Demonstrates strong leadership and people management skills.
• Has a proven track record of achieving positive inspection and quality outcomes.
• Is confident in managing compliance, governance, and service improvement.
• Is passionate about person-centred care and empowering people to live fulfilling lives.
• Can inspire teams, lead by example, and promote a positive culture.
• Is committed to continuous learning, development, and excellence.

What We Offer

• 40 hours per week
• £37,502.40 pa (from Oct 26)
• The opportunity to lead a high-performing service recognised by CIW.
• A supportive and experienced senior leadership team.
• Ongoing professional development and career progression opportunities.
• The chance to play a key role in achieving NAS Accreditation.
• A rewarding role where you can genuinely make a difference every day.

Join Us

If you are an ambitious, driven, and values-led Registered Manager looking for your next challenge, we'd love to hear from you.

This is a unique opportunity to build upon a service already recognised for excellence and to lead Chester Road through its next exciting stage of development and achievement.

Who we are:

We are a national provider of health, social and education services with over 35 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro‑active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion, we can give you real meaning and purpose in your work.

Safeguarding

Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks before appointment, including but not exhaustive: enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre-application if required.

Diversity

We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.