Registered Manager

Keystone Care; Sidcup; On-site; GBP 100,000 - 110,000; Full time

Job summary

Keystone Care is seeking a Clinical Registered Manager (RGN) to lead a care home undergoing acquisition and transformation. You will oversee safe, effective, compliant operation, and deliver outstanding person-centred care while guiding a multidisciplinary team through change.

In this pivotal role you will embed robust clinical governance, ensure regulatory compliance with CQC standards, and drive service development and performance improvements during a period of transition.

Qualifications

• Current NMC registration as an RGN.
• Proven experience as a Registered Manager or equivalent senior leadership role within a care home or clinical setting.
• Strong leadership and team management skills, with a track record of leading teams through change.
• In-depth knowledge of CQC regulations, clinical governance, and regulatory compliance within adult social care.
• Demonstrable experience in safeguarding, risk assessment, and incident management.
• Evidence of effective strategic planning and service development in a care or healthcare environment.
• Experience in staff recruitment, retention, and performance management.
• Excellent problem-solving, decision-making, and prioritisation skills in a complex, fast-paced setting.

Responsibilities

• Provide day-to-day leadership and operational oversight of the home, ensuring delivery of high-quality clinical and personal care.
• Lead and support the team through the acquisition and change process, communicating clearly and maintaining staff engagement and morale.
• Implement and monitor robust systems for clinical governance, risk management, and safeguarding to ensure regulatory compliance.
• Develop and deliver service improvement plans, driving continuous quality enhancement and innovation in care delivery.
• Oversee staff recruitment, induction, rota management, and workforce planning to ensure safe staffing levels and skill mix.
• Conduct regular performance reviews, supervision, and coaching to build a high-performing, accountable team.
• Analyse key performance indicators, audits, and incident reports, taking decisive action to address issues and drive improvements.
• Build and maintain effective relationships with residents, families, external professionals, and regulators, acting as the primary point of contact for the home.

Skills

Leadership

Team management

Regulatory compliance

Clinical governance

Safeguarding

Strategic planning

Education

Registered General Nurse (RGN) with active NMC PIN

Level 5 Diploma in Leadership for Health and Social Care

CPD in leadership/clinical governance

Job description

Step into a pivotal leadership role where you'll shape the future of a care home undergoing an exciting acquisition and transformation. This is a rare opportunity for a Clinical Registered Manager (RGN) to lead from the front, drive high standards of care, and influence the strategic direction of a service at a critical point of change. You'll be joining an organisation that values clinical excellence, strong governance, and decisive leadership, offering a total package of £110,000 (basic salary TBD).

About the Role

As the Clinical Registered Manager, you will hold overall responsibility for the safe, effective, and compliant operation of the home, ensuring residents receive outstanding, person-centred care. You will lead a multidisciplinary team, embedding robust clinical and governance standards while navigating the service through an acquisition and subsequent development. Your role will be central to stabilising, improving, and growing the service, aligning it with organisational objectives and regulatory expectations.

Key Responsibilities

• Provide day-to-day leadership and operational oversight of the home, ensuring delivery of high-quality clinical and personal care.
• Lead and support the team through the acquisition and change process, communicating clearly and maintaining staff engagement and morale.
• Implement and monitor robust systems for clinical governance, risk management, and safeguarding to ensure regulatory compliance.
• Develop and deliver service improvement plans, driving continuous quality enhancement and innovation in care delivery.
• Oversee staff recruitment, induction, rota management, and workforce planning to ensure safe staffing levels and skill mix.
• Conduct regular performance reviews, supervision, and coaching to build a high-performing, accountable team.
• Analyse key performance indicators, audits, and incident reports, taking decisive action to address issues and drive improvements.
• Build and maintain effective relationships with residents, families, external professionals, and regulators, acting as the primary point of contact for the home.

Key Requirements

• Current NMC registration as a Registered General Nurse (RGN).
• Proven experience as a Registered Manager or equivalent senior leadership role within a care home or clinical setting.
• Strong leadership and team management skills, with a track record of leading teams through change.
• In-depth knowledge of CQC regulations, clinical governance, and regulatory compliance within adult social care.
• Demonstrable experience in safeguarding, risk assessment, and incident management.
• Evidence of effective strategic planning and service development in a care or healthcare environment.
• Experience in staff recruitment, retention, and performance management.
• Excellent problem-solving, decision-making, and prioritisation skills in a complex, fast-paced setting.

Desirable Skills

• Experience managing services during acquisition, merger, or major organisational change.
• Background in turning around underperforming services or improving CQC ratings.
• Strong data analysis and reporting skills to support evidence-based decision making.
• Experience working with multidisciplinary teams, commissioners, and other external stakeholders.
• Advanced knowledge of quality improvement methodologies and project management.

Qualifications

• Registered General Nurse (RGN) with active NMC PIN - required.
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent management qualification) - preferred.
• Evidence of ongoing professional development in leadership, management, or clinical governance - preferred.
• Safeguarding and risk management training relevant to adult social care - required.

If you are a clinically driven Registered Manager ready to lead a home through an exciting period of change and deliver exceptional care, we'd like to hear from you.