Registered Manager

Caretech Supplies LLC; Bedford; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Recommend A Friend Bonus

Up to 28 Days Holiday

Free DBS Check

Blue Light Card

Stakeholder Pension

Free Employee Assistance Programme

Annual Employee Awards Evening

Employee Recognition Schemes

Ongoing training with career progress

CareTech Foundation - family/friends''

Job summary

CareTech Community Services is seeking a Registered Care Service Manager to lead the daily operations of Albert House, an 8-bed service for adults with learning and physical disabilities. The role requires strong leadership, safeguarding focus, and effective budget management in a rota-based full-time capacity.

The successful candidate will oversee staff supervision, ensure dynamic support plans, manage provider relationships, and drive quality care in line with statutory standards.

Qualifications

• The ability to keep calm under pressure and manage demand in a home setting.
• Confidence to work alone and as part of a team.
• Excellent communication skills with residents, families and professionals.
• Passion to work with vulnerable adults and support independence.
• Commitment to safeguarding and high standards of care.

Responsibilities

• Lead and direct the day-to-day operational management of the home, ensuring resources are used to provide a good quality service.
• Ensure all staff receive regular supervision per CareTech policy.
• Collaborate with Service Development Team for resident selection, assessment, and transition.
• Ensure dynamic, person-centred support plans are in place and regularly reviewed.
• Ensure compliance with statutory requirements using National Minimum Standards as a benchmark.
• Maintain a safe environment and promote opportunities for service user development.
• Lead risk analysis and implement plans to minimise risk.
• Support Senior Managers on Contract Monitoring with reports and information.
• Liaise with external agencies in a professional manner.
• Support recruitment and staffing strategy development with Area Manager.
• Participate in budgeting and monitor expenditure within allocated headings.
• Maintain proper records and administrative systems per policy and statutory requirements.
• Oversee petty cash management and safeguard valuables.
• Participate in the Area’s on-call management system.
• Ensure health and safety compliance and maintenance of equipment.
• Communicate effectively within CareTech and with relevant stakeholders.
• Support disciplinary and grievance processes as required, including investigations and hearings.
• Ensure staff adhere to policies and participate in reviews of policy documents.
• Undertake other managerial tasks aligned with seniority and responsibilities.

Skills

Calm under pressure

Independent working

Teamwork

Excellent communication

Safeguarding commitment

Job description

Registered Care Service Manager

Permanent | Full-time | 37.5 hours per week (rota-based)

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

About the Service – Albert House

Albert House is for 8 Adults with Learning Disability, Physical disability, Epilepsy and Adults on the Spectrum. Person centred care is very important to us at Albert House. As a team, we focus on the abilities of the people we support and promote learning of new skills, thereby promoting independence and an improved quality of life. We have an open culture where staff feel safe to challenge bad practise, learn from mistakes, share knowledge and lessons learnt. The people we support are involved in the day-to-day running of their home

Service User Interests

• Arts and crafts
• Days out such as Theme Parks, Meals out, Social activities, Christmas markets etc.
• Holidays and short breaks
• Walks in the local park and community
• Cooking and baking to develop life skills

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

Main Duties and Responsibilities

• Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.
• Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy.
• Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.
• Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.
• Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
• Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
• Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.
• Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary.
• Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
• Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
• Participate, as required, in the formulation of budgets and to monitor expenditure in specific budget headings as required.
• Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities.
• Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.
• Participate in the Area’s on-call management system as required.
• Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
• Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.
• Ensure that good communication networks are maintained within the home, upwards within CareTech’s management structure, and sideways to relevant others.
• Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.
• Ensure that all staff within the Home are aware of, and adhere to, CareTech’s Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.
• Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position.

The Successful Candidate for the role will have:

• The ability to keep calm under pressure
• Confidence to work alone and as part of a team
• Excellent communication skills
• The passion to work with vulnerable Adults
• The desire and commitment to achieve high standards of safeguarding

About Caretech:

Caretech Community Services established in 1993 has 250 services with continuous growth with new developments/services.

CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions. We support people to live as independently as possible within their own homes and also in residential care.

We are committed to providing the highest levels of care to our residents

To enable us to do this we need caring and dedicated professionals to deliver first class care.

All applicants will be subject to satisfactory references and all employees are checked against the Disclosure & Barring Service (DBS).

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

CareTech Community Services are proud to advise that they are a Disability Confident Leader.

STRICTLY NO AGENCIES