Registered Homes Manager

My Story Residential Care; Leeds; On-site; GBP 48,000 - 72,000; Full time

Job summary

My Story Residential Care is seeking a Registered Homes Manager to lead a children’s home for ages 11–17 with Emotional Behaviour Difficulties (EDB). You will be the key figure ensuring regulatory compliance, safeguarding, and high-quality care, supported by a multidisciplinary team.

You will manage day-to-day operations, staffing, budgeting, records, and partnerships with stakeholders, ensuring Ofsted readiness and robust quality assurance.

Responsibilities

• Hold overall responsibility for day-to-day management of the home, ensuring high-quality care and safety.
• Lead and support staff to protect and develop children’s physical, emotional, and social wellbeing.
• Maintain records and reporting systems in line with legal and regulatory requirements.
• Ensure compliance with policies, safeguarding procedures, Ofsted guidance, and budgetary controls.
• Plan staffing, participate in growth and occupancy targets, and manage service operations.

Job description

My Story employs a multi-disciplinary team of professionals devoted to providing care and support to children between the ages of 11 and 17 years on their admission to our home within the category Emotional Behaviour Difficulties (EDB). Our team consists of Therapeutic Care Practitioners, Quality Assurance, Independent Visitors, and clinicians.

The home’s manager will be responsible for ensuring the children’s home meets all its registration conditions and achieves compliance with the relevant regulations. They must demonstrate that they have effective knowledge and understanding of the application of the regulations, practice and safeguarding and skills to manage the smooth running of the home.

As the Registered Homes Manager, you are the key individual in upholding the organisation’s values. You will be a strong, visible, and inspirational leader for the children and young people and the team. You will work in partnership with all stakeholders to safeguard and promote the welfare of children. You will have budgetary responsibility for your home and establish robust quality assurance processes to ensure strict adherence to all relevant legislation and good governance.

Overall Responsibility

• Hold overall responsibility for the day to day management of the Children’s Home, ensuring the delivery of high quality services that incorporate the care, welfare, safety and security of all children and young people, providing a secure base.
• Lead, support and manage a team of staff who protect and support children and young people with their physical, psychological, emotional and social development, providing clear guidance on roles and responsibilities and ensuring staff have the support needed to work safely and effectively.
• Maintain an up to date register of all children and young people admitted to the home, transitioning to another provision or discharged from the service, and ensure operational staffing levels are maintained.
• Ensure that you and your staff work in accordance with the home’s Statement of Purpose and Function, MY Story’s Safeguarding Policy, Local Authority Safeguarding Procedures, and all organisational policies and procedures.
• Maintain a working knowledge of Ofsted inspection guidelines and promptly implement any recommendations following an inspection. Ensure significant events and changes within the home are notified within the required timescales and Regulation 44 and 45 reports are completed in accordance with regulatory requirements.
• Efficiently manage the day to day running of the home and services provided, allocating resources and monitoring performance to ensure high quality service delivery within the allocated budget.
• Maintain full and accurate records and reporting systems in accordance with legal requirements, implement quality management and improvement systems, and operate systems for collecting key performance data for the service.
• Effectively manage complaints, compliments and significant incidents, undertaking investigations where required and using findings to drive continuous service improvements.
• Identify and manage service challenges, developing and implementing action plans to resolve identified issues within agreed timescales.
• Ensure all information relating to children and young people is kept secure and confidential, and be prepared to work flexibly to ensure the safe delivery of the service.

Key Tasks

• Manage the effective recruitment, induction and training of the staff team, identifying ongoing training needs, ensuring staff remain up to date with current best practice, and maintaining training records that evidence compliance with training requirements.
• Implement organisational policies and procedures relating to absence management, disciplinary, capability and grievance matters, and provide ongoing supervision, guidance, appraisals and performance monitoring to ensure staff can carry out their roles effectively and safely.
• Plan and maintain sufficient staffing levels, including the appropriate number of staff and skill mix, to meet the needs of the service.
• Participate in the growth and development of the home alongside the Responsible Individual, working towards occupancy targets and ensuring the service operates within budget.
• Attend external meetings and represent the home and organisation positively and professionally, while developing and maintaining a network of contacts relevant to the home.
• Maintain good working relationships with staff, management colleagues, visitors, parents, visiting professionals, commissioners, and the registration and regulation body.
• Report immediately to the Responsible Individual any issues identified that could bring the Charity into disrepute.
• Ensure confidential information is not disclosed to third parties and that the security of the work location is maintained at all times.
• Ensure full compliance with contracts, including any requirements to achieve quality related payments, and maintain an effective system for the management of the home’s operations.
• Maintain your own continuous professional development and attend training to support this.