Registered Care Manager

Home Instead; Ormskirk; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Highly competitive salary

20 Days holiday & 8 Bank holidays

Employee Assistive Program

Job summary

A community-focused care provider in Ormskirk is looking for a dynamic and dedicated Registered Care Manager to lead high-quality care services. The successful candidate will ensure operational excellence, compliance with regulations, and continuous improvement while fostering a passionate team. Candidates must have at least 2 years of management experience and an NVQ/QCF Level 5 or higher. This role offers a highly competitive salary and generous holiday allowance.

Qualifications

• Minimum of 2 years Management experience, preferably in domiciliary care.
• Understanding of legal responsibilities, including the Care Act 2014 and CQC Standards.
• Excellent understanding of delivering person-centred services.

Responsibilities

• Provide leadership and management to support operational excellence.
• Ensure compliance with regulatory and legislative standards.
• Manage incidents and complaints effectively.

Skills

Leadership

Commercial Awareness

Organizational Skills

IT Skills

Education

NVQ/QCF Level 5 or higher

Tools

Microsoft Office

Job description

Home Instead West Lancashire & Chorley is a local family run provider ofhigh-qualityadult social careservices enabling adults and older people to ‘live life their way’, safely in the comfortand familiarityof their own home,for longer.

We were proud to become one of the first threehomecare providersto be rated‘Outstanding’in Englandby our regulator the CQC,and the first in theNorthwest. Weare now delighted to have achieved a double rating of ‘Outstanding ‘infourout of thefivekey lines of enquiry, with the fifth rated as ‘Good’

We arenowlooking to recruit a dynamic and dedicated Registered Care Manager with a passion for delivering high quality careservices. You must be aresult driveninspirational leader at the highest level who will bring energy, vision, commercialacumen,and strong management experience to this vital roleand help take us to the next level.

Job Description

Key responsibilities will include

• Providing strongleadership and managementtosupportexcellence in theoperational day-to-day,management of the servicethrough promoting trust, cooperation, and high levels of performance by all staff
• Ensuringcontinued compliance at the highest level in all regulatory and legislativestandards, maintainingour ‘Outstanding’ service delivery for our clients.
• Continuous improvement of our service delivery to ensure the most innovative,effective,and efficientsolutionsare delivered for ourclients.
• Accountabilityfor maintainingand ensuringconsistent adherence to allQuality assurance systems and processorsand currentcompany policy and procedures.
• Effective management of all incidents and complaints in a timely manner
• Excellent commercial awareness in a fast-movingcareenvironment,you will have an integral role in developing and growing the business.
• The Registered Care Manager will be Supported by the Directors for strategic guidance but will be expected to drive forward thegrowth,innovation, and ambitions of the company.
• Be an ambassador forour brand,values,and ethos.
• Recruitment ofhigh-qualityCare ProfessionalsandKey player staff,in line with our culture and ethos of delivering consistently ‘high quality care’ and creating a team that has a drive and passion to succeedwith the company’s vision.
• Ensure the provision of training meets the needs of the people, clients,andthe organization
• Ensure that Care Professionals schedules are fully maintained to ensure continuous service delivery.
• Oversee and participatewhen requiredin the provision of ‘on call’ services to staff and clients.

Qualifications

The right candidate must have

• Minimum of 2 years Management experience, preferrable in domiciliary care, but not essential.
• An understanding of the current legal responsibilities and standards of the service, including the Care Act 2014 and the CQC Fundamental Standards.
• An excellent understanding of delivering person-centred services.
• NVQ/QCF Level 5 or higher
• Excellent business skills
• Strong organisational skills
• Good working knowledgeof ITback-officeSystems with experience ofMicrosoft Office, working with databasesandvirtual communication platforms with the ability to learn and adopt new technologies where appropriate.

Additional Information

• Highly competitive salary
• 20 Days holiday & 8 Bank holidays
• Employee Assistive Program

The successful candidate's offer of employment is subject to a satisfactory enhanced DBS checkand references.

If you require any further information about this role, please contact the office on 01695-589071 to speak with Gail Godson, Registered Manager/Director.