Registered Care Manager

Icare Group; City Of London; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Mileage allowance

Blue Light Card

Employee Assistance Programme

Company pension

Weekly/fortnightly pay options

Job summary

ICare Group in Sefton is seeking an experienced Registered Care Manager to lead our domiciliary care service. You will oversee service delivery, support and develop care teams, drive growth and ensure high standards of care and compliance are maintained.

This role requires previous domiciliary care management experience, CQC knowledge and the ability to manage rotas, recruitment and on-call duties. You will lead a branch with passion for person-centred care and contribute to continuous

Qualifications

• Have previous management experience within domiciliary care
• Hold NVQ/QCF Level 3 in Health & Social Care as a minimum
• Be working towards, or willing to work towards a Level 5 qualification in Health & Social Care
• Have both domiciliary and extra care experience, Hold a full UK driving licence
• Have access to your own vehicle
• Be willing to undergo an Enhanced DBS check

Responsibilities

• Holding CQC registration and ensuring regulatory compliance
• Managing the day-to-day operations of the branch
• Leading, motivating and developing care and office-based teams
• Overseeing recruitment, onboarding and retention of care staff
• Creating and managing staffing rotas to ensure effective service delivery
• Building strong relationships with commissioners, service users, families and healthcare professionals
• Monitoring service quality through audits, reviews and spot checks
• Investigating complaints, incidents and safeguarding concerns when required
• Managing branch performance and identifying opportunities for growth and development
• Ensuring policies, procedures and health & safety requirements are implemented effectively
• Participating in the on-call rota and providing operational support when needed
• Delivering emergency hands-on care in exceptional circumstances
• Most importantly, you'll help ensure the people we support receive safe, compassionate and person-centred care while empowering your team to deliver their very best.

Skills

Leadership

Staff management

Communication

Regulatory compliance

Education

NVQ/QCF Level 3 in Health & Social Care

Level 5 Health & Social Care qualification

Job description

Registered Care Manager - Sefton Between £35,000 - £40,000 per annum 37.5 Hours per Week, Monday-Friday Participation in On-Call Rota Required Full UK Driving Licence & Own Vehicle Required What if your next job was more than just a job? At ICare Group , we believe everyone deserves the opportunity to live independently, safely and comfortably in their own home. We're looking for an experienced, passionate and driven Registered Care Manager to lead our domiciliary care service from our Sefton office . This is an exciting opportunity for a strong care leader to oversee service delivery, support and develop care teams, drive growth and ensure the highest standards of care and compliance are maintained. If you're ready to lead a service that genuinely changes lives, we'd love to hear from you.

Important Information

Before You Apply To be considered for this position, you must:
Have previous management experience within domiciliary care
Hold, NVQ/QCF Level 3 in Health & Social Care as a minimum
Have, be working towards, or be willing to work towards a Level 5 qualification in Health & Social Care
Have both domiciliary and extra care experience, Hold a full UK driving licence
Have access to your own vehicle
Hold or be willing to obtain work-related business insurance
Be available for on-call duties and occasional weekend working when required
Be willing to undergo an Enhanced DBS check

Why Join ICare?

At ICare, our values are at the heart of everything we do: I - Inclusion: Everyone deserves to feel valued, heard and supported. C - Compassion: We treat people with kindness, understanding and dignity. A - Aspire: We help people achieve their personal goals and ambitions. R - Respect: We value individuality and promote choice and independence. E - Empowerment: We support people to live their lives to the fullest. These aren't just words on a page. They're the values that guide us every day.

What Will You Be Doing?

As a Registered Care Manager, you'll be responsible for leading and developing a high-quality domiciliary care service, ensuring excellent outcomes for the people we support and creating a positive environment for your team. No two days are the same, but your role may include:
Holding CQC registration and ensuring regulatory compliance
Managing the day-to-day operations of the branch
Leading, motivating and developing care and office-based teams
Overseeing recruitment, onboarding and retention of care staff
Creating and managing staffing rotas to ensure effective service delivery
Building strong relationships with commissioners, service users, families and healthcare professionals
Monitoring service quality through audits, reviews and spot checks
Investigating complaints, incidents and safeguarding concerns when required
Managing branch performance and identifying opportunities for growth and development
Ensuring policies, procedures and health & safety requirements are implemented effectively
Participating in the on-call rota and providing operational support when needed
Delivering emergency hands-on care in exceptional circumstances
Most importantly, you'll help ensure the people we support receive safe, compassionate and person-centred care while empowering your team to deliver their very best.

What We're Looking For:

We're interested in people who are:
Compassionate and people-focused
Strong and confident leaders
Organised and highly motivated
Excellent communicators
Commercially aware and results-driven
Passionate about delivering high-quality care
Able to manage competing priorities effectively
Committed to continuous improvement and compliance excellence
You'll also need:
Previous management experience within domiciliary care
Strong knowledge of CQC regulations and quality standards
Experience managing staff performance, recruitment and rotas
Excellent organisational and problem-solving skills
Confidence working independently and making informed decisions

Commitment to person-centred care and positive outcomes

What You'll Receive

Competitive salary £125
Refer a Friend Scheme
Mileage allowance for work-related travel
Toll, bridge and tunnel costs covered where applicable (T&Cs apply)
Blue Light Card reimbursement
Employee Assistance Programme for you and your family
Dedicated People & Wellbeing Team
Ongoing professional development opportunities
Career progression within a growing organisation
Employee recognition initiatives and awards
Supportive senior leadership team
Weekly or fortnightly pay options at most services
Company pension scheme
Opportunity to work for a company committed to achieving Net Zero by 2030

A Career That Matters

You won't just be managing a service. You'll be leading teams, shaping standards, supporting communities and ensuring people receive the outstanding care they deserve. Every decision you make will help improve lives, support independence and drive positive outcomes for both service users and colleagues.

Join ICare in Sefton and lead a service where what you do truly matters.

#ICare I nclusion | C ompassion | A spire | R esport | E mpowerment "Because great care starts with great people." TPBN1_UKTJ