Registered Care Manager - Sefton

ICare Group; Sefton; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Mileage allowance

Blue Light Card reimbursement

Employee Assistance Programme

Career progression

Company pension

Refer a Friend Scheme

Job summary

ICare Group in Sefton is seeking a Registered Care Manager to lead our domiciliary care service from the Sefton office. You will oversee service delivery, support and develop care teams, drive growth and maintain high care standards.

Key requirements include management experience in domiciliary care, NVQ/QCF Level 3 or higher, and willingness to progress to Level 5. A full UK driving licence and own vehicle are essential.

Qualifications

• Have previous management experience within domiciliary care.
• Hold NVQ/QCF Level 3 in Health & Social Care as a minimum.
• Be willing to work towards Level 5 qualification in Health & Social Care.
• Have both domiciliary and extra care experience.
• Hold a full UK driving licence and access to own vehicle.
• Be willing to undergo an Enhanced DBS check.

Responsibilities

• Holding CQC registration and ensuring regulatory compliance.
• Managing the day-to-day operations of the branch.
• Leading, motivating and developing care and office-based teams.
• Overseeing recruitment, onboarding and retention of care staff.
• Creating and managing staffing rotas to ensure effective service delivery.
• Building strong relationships with commissioners, service users, families and healthcare professionals.
• Monitoring service quality through audits, reviews and spot checks.
• Investigating complaints, incidents and safeguarding concerns when required.
• Managing branch performance and identifying opportunities for growth and development.
• Ensuring policies, procedures and health & safety requirements are implemented effectively.
• Participating in on-call rota and providing operational support.

Skills

Leadership

Communication

People-focused

Organised

Education

NVQ/QCF Level 3 Health & Social Care

Level 5 Health & Social Care qualification

Job description

Between £35,000 - £40,000 per annum

37.5 Hours per Week, Monday-Friday

Participation in On-Call Rota Required

Full UK Driving Licence & Own Vehicle Required

What if your next job was more than just a job?

At ICare Group, we believe everyone deserves the opportunity to live independently, safely and comfortably in their own home.

We're looking for an experienced, passionate and driven Registered Care Manager to lead our domiciliary care service from our Sefton office.

This is an exciting opportunity for a strong care leader to oversee service delivery, support and develop care teams, drive growth and ensure the highest standards of care and compliance are maintained.

If you're ready to lead a service that genuinely changes lives, we'd love to hear from you.

Important Information Before You Apply

• Have previous management experience within domiciliary care
• Hold NVQ/QCF Level 3 in Health & Social Care as a minimum
• Have, be working towards, or be willing to work towards a Level 5 qualification in Health & Social Care
• Have both domiciliary and extra care experience
• Hold a full UK driving licence
• Have access to your own vehicle
• Hold or be willing to obtain work-related business insurance
• Be available for on-call duties and occasional weekend working when required
• Be willing to undergo an Enhanced DBS check

Why Join ICare?

• I - Inclusion Everyone deserves to feel valued, heard and supported.
• C - Compassion We treat people with kindness, understanding and dignity.
• A - Aspire We help people achieve their personal goals and ambitions.
• R - Respect We value individuality and promote choice and independence.
• E - Empowerment We support people to live their lives to the fullest.

These aren't just words on a page. They're the values that guide us every day.

What Will You Be Doing?

• Holding CQC registration and ensuring regulatory compliance
• Managing the day-to-day operations of the branch
• Leading, motivating and developing care and office-based teams
• Overseeing recruitment, onboarding and retention of care staff
• Creating and managing staffing rotas to ensure effective service delivery
• Building strong relationships with commissioners, service users, families and healthcare professionals
• Monitoring service quality through audits, reviews and spot checks
• Investigating complaints, incidents and safeguarding concerns when required
• Managing branch performance and identifying opportunities for growth and development
• Ensuring policies, procedures and health & safety requirements are implemented effectively
• Participating in the on-call rota and providing operational support when needed
• Delivering emergency hands-on care in exceptional circumstances

Most importantly, you'll help ensure the people we support receive safe, compassionate and person-centred care while empowering your team to deliver their very best.

What We're Looking For:

We're interested in people who are:

• Compassionate and people-focused
• Strong and confident leaders
• Organised and highly motivated
• Excellent communicators
• Commercially aware and results-driven
• Passionate about delivering high-quality care
• Able to manage competing priorities effectively
• Committed to continuous improvement and compliance excellence

You'll also need:

• Previous management experience within domiciliary care
• Strong knowledge of CQC regulations and quality standards
• Experience managing staff performance, recruitment and rotas
• Excellent organisational and problem-solving skills
• Confidence working independently and making informed decisions
• Commitment to person-centred care and positive outcomes

What You'll Receive

• Competitive salary
• £125 Refer a Friend Scheme
• Mileage allowance for work-related travel
• Toll, bridge and tunnel costs covered where applicable (T&Cs apply)
• Blue Light Card reimbursement
• Employee Assistance Programme for you and your family
• Dedicated People & Wellbeing Team
• Ongoing professional development opportunities
• Career progression within a growing organisation
• Employee recognition initiatives and awards
• Supportive senior leadership team
• Weekly or fortnightly pay options at most services
• Company pension scheme
• Opportunity to work for a company committed to achieving Net Zero by 2030

A Career That Matters

You won't just be managing a service.

You'll be leading teams, shaping standards, supporting communities and ensuring people receive the outstanding care they deserve.

Every decision you make will help improve lives, support independence and drive positive outcomes for both service users and colleagues.

Join ICare in Sefton and lead a service where what you do truly matters.

"Because great care starts with great people."