Regional Support Lead - Vehicle Prep & Ops

Motorclean Ltd; Leicester; On-site; GBP 38,000 - 54,000; Full time

Job summary

Motorclean Ltd. seeks an experienced Regional Support Manager to back the Area Manager across Leicester and Birmingham, driving excellent customer service and operational growth.

The role involves site visits, vehicle valet quality, inductions, and supporting recruitment and health & safety compliance. You will report issues to the Area Manager, monitor on-site chemicals/equipment, and ensure smooth daily operations while maintaining high standards of service for automotive dealerships and

Qualifications

• Automotive experience, ideally vehicle preparation.
• Proactive, resourceful approach to tasks.
• Strong negotiation and presentation abilities.
• Excellent communication and customer-facing skills.
• Attention to detail and thoroughness in operations.

Responsibilities

• Travel to customer sites across Leicester and Birmingham and valet vehicles to a high standard.
• Report issues to Area Manager and monitor site safety, chemicals, and equipment.
• Conduct inductions for new starters and handle customer queries as needed.
• Manage team absences (annual leave and sickness) and assist with recruitment of operators.
• Enforce health & safety policies and promote safe-working practices.

Skills

Automotive industry experience

Resourceful

Proactive

Negotiation skills

Presentation skills

Excellent communicator

Attention to detail

Team player

Job description

Motorclean Ltd. seeks an experienced Regional Support Manager to back the Area Manager across Leicester and Birmingham, driving excellent customer service and operational growth.

The role involves site visits, vehicle valet quality, inductions, and supporting recruitment and health & safety compliance. You will report issues to the Area Manager, monitor on-site chemicals/equipment, and ensure smooth daily operations while maintaining high standards of service for automotive dealerships and