Regional Support Manager

Motorclean Ltd; Leicester; In loco; GBP 38.000 - 54.000; Tempo pieno

Descrizione del lavoro

Motorclean Ltd. seeks an experienced Regional Support Manager to back the Area Manager across Leicester and Birmingham, driving excellent customer service and operational growth.

The role involves site visits, vehicle valet quality, inductions, and supporting recruitment and health & safety compliance. You will report issues to the Area Manager, monitor on-site chemicals/equipment, and ensure smooth daily operations while maintaining high standards of service for automotive dealerships and

Competenze

• Automotive experience, ideally vehicle preparation.
• Proactive, resourceful approach to tasks.
• Strong negotiation and presentation abilities.
• Excellent communication and customer-facing skills.
• Attention to detail and thoroughness in operations.

Mansioni

• Travel to customer sites across Leicester and Birmingham and valet vehicles to a high standard.
• Report issues to Area Manager and monitor site safety, chemicals, and equipment.
• Conduct inductions for new starters and handle customer queries as needed.
• Manage team absences (annual leave and sickness) and assist with recruitment of operators.
• Enforce health & safety policies and promote safe-working practices.

Conoscenze

Automotive industry experience

Resourceful

Proactive

Negotiation skills

Presentation skills

Excellent communicator

Attention to detail

Team player

Descrizione del lavoro

Motorclean are looking for an experienced Regional Support Manager to support the Area Manager at customer dealerships throughout Leicester and Birmingham.

Motorclean provide vehicle preparation services to a wide range of automotive businesses across the UK including car dealerships, rental companies and auction retailers. The purpose of this role is to assist the Area Manager in the daily operations, promote excellent Customer Service and assist with the growth of the company.

Responsibilities:

• Travel to customer sites and fully valet vehicles to a high standard
• Report issues to Area Manager
• Monitor chemicals and equipment on site, ensuring there are no shortages.
• Carry out inductions for new starters
• Dela with customer queries and requests as and when required
• Manage absences within the team including annual leave and sickness
• Recruit operators as required, utilising all recruitment methods at your disposal
• Enforce the company policy on health & safety and promote safe-working practices.

Requirements:

• Automotive industry experience, ideally within vehicle preparation
• Resourceful and Proactive
• Negotiation and presentation skills
• Excellent communicator
• Strong attention to detail
• Full Driving License
• Must have the Right to work in UK
• Must have Valid Personal UK Bank Account in your own name
• Team player