Regional Sales Team Leader

Global Highland Ltd; Inverness; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

32 days annual leave

Company pension

Training and leadership support

Cycle to Work Scheme

Job summary

Global Highland Ltd is seeking a Regional Sales Team Leader to guide a growing field sales team across the Highlands, driving performance and delivering outstanding customer experiences.

You will be hands-on in the field, coaching in real time, leading door-to-door and community engagement activity, and collaborating with marketing and operations to maximise customer impact.

Qualifications

• Experience in field sales or target-driven customer-facing roles.
• Previous leadership, supervisory or coaching experience.

Responsibilities

• Lead, motivate and develop Regional Sales Executives across the Highlands.
• Coach team members in the field to improve sales techniques and conversion.
• Plan field activity, manage territory coverage and campaigns across communities.
• Analyse performance data to identify trends and drive improvements.

Job description

Lead from the front. Inspire your team. Connect communities.

Global Highland is recruiting on behalf of its client for an ambitious, people-focused Regional Sales Team Leader to drive sales performance and lead a growing field sales team across the Highlands.

This is an opportunity to do more than manage a sales team. You’ll develop talent, drive commercial results and help bring ultrafast full-fibre broadband to more homes and communities across the region.

We’re looking for a confident leader who knows how to motivate people, turn targets into results and create a team culture where individuals feel supported, challenged and inspired to succeed.

If you have management or supervisory experience, a strong commercial mindset and the enthusiasm to lead from the front, this could be your next big career move.

The opportunity: Lead a team that makes a difference

As Regional Sales Team Leader, you’ll take responsibility for the day-to-day performance, development and motivation of a regional field sales team operating across a wide geographical area.

This is a genuinely hands-on leadership role. You won’t simply be monitoring figures from behind a desk — you’ll be out in the field, working alongside your team, coaching in real time and helping them make the most of every customer interaction.

From door-to-door sales and community events to local engagement campaigns, you’ll ensure the team is active, focused and delivering an outstanding customer experience.

You’ll also use sales data, customer feedback and local market insight to identify opportunities, improve performance and focus activity where it can have the greatest impact.

Your mission? Build a motivated, high-performing team that delivers results, develops its people and represents the business with pride.

What you’ll be responsible for

Leading, motivating and developing your team

• Lead, inspire and support Regional Sales Executives across the Highlands.
• Create a positive, accountable team culture where people are encouraged to develop and achieve their potential.
• Deliver regular one-to-ones, team briefings and performance reviews, recognising success and addressing challenges constructively.
• Coach team members in the field, helping them strengthen their sales techniques, build confidence and convert more opportunities.
• Set clear expectations, establish priorities and ensure everyone understands their individual and collective targets.

Driving sales performance and growth

• Take ownership of team sales performance, working towards agreed customer acquisition and conversion targets.
• Plan and coordinate field activity, territory coverage and customer engagement across priority communities.
• Analyse sales figures, leads and activity data to identify trends, address performance gaps and maximise opportunities.
• Work alongside the team on door-to-door activity, roadshows, drop-in sessions and community events.
• Maintain momentum and focus across a geographically dispersed team, adapting plans to changing priorities and local demand.

Delivering an excellent customer experience

• Ensure all customer interactions are professional, helpful and aligned with the business’s values.
• Maintain high standards of sales conduct, data accuracy, quality and compliance.
• Gather customer feedback, monitor local competitor activity and share valuable insights with the wider business.
• Collaborate with Marketing, Community Activation and Customer Operations to coordinate campaigns and create a smooth customer journey.
• Act as a trusted ambassador for the business, building positive relationships within the communities you serve.

What will make you successful?

We’re looking for someone who combines strong people skills with commercial drive and the confidence to lead a team through both challenges and successes.

• Experience in field sales, direct sales or another target-driven customer-facing environment.
• Previous experience managing, supervising or coaching a team, either in a formal leadership position or as a senior member of a sales team.
• The ability to motivate others, set expectations and encourage accountability while supporting individual development.
• Strong communication and relationship-building skills, with a natural ability to engage people at all levels.
• A practical, hands-on coaching style and the confidence to provide constructive feedback.
• A results-focused mindset, with the ability to interpret performance data and turn insights into action.
• Excellent organisational skills and the ability to coordinate people and activity across a large territory.
• Resilience, adaptability and the ability to maintain enthusiasm and performance in a fast-paced environment.
• A full UK driving licence and willingness to travel regularly throughout the Highlands.
• Experience in broadband, telecommunications, utilities, subscription services or community engagement would be advantageous, but it’s not essential. Full product and systems training will be provided.

What’s on offer?

• Competitive base salary with a commission structure offering strong earning potential.
• Company vehicle and fuel card to support your regional responsibilities.
• 32 days' annual leave, including bank holidays.
• Company pension scheme.
• Full training and ongoing leadership support.
• Employee Assistance Programme for additional support and wellbeing.
• Cycle to Work Scheme and discounted gym membership.
• Discounted home internet, subject to network coverage.
• Career development opportunities within a growing organisation.

What does success look like?

You’ll know you’re making an impact when your team consistently works towards its sales targets, individuals grow in confidence and capability, and field activity is focused, effective and well organised.

Just as importantly, customers will receive a positive, trustworthy experience, local communities will understand the benefits of full-fibre broadband, and your team will be recognised for the quality of both its results and its service.