Field Advisor

Gigaclear; Swindon; On-site; GBP 38,000 - 44,000; Full time

Benefits offered by this job

Pension up to 8%

Income protection

25 days holiday

Health cash plan

Training & development

Social events

Flexible working

Job summary

Gigaclear is seeking a Field Advisor to drive local demand, build community relationships, and generate qualified leads as part of our growth strategy. You will work across field activity, partnerships, and local events to improve penetration in rural networks.

The role offers a clear path from field engagement to sales handoffs, with strong emphasis on local trust-building, channel coordination, and measurable community impact. A driving licence and own vehicle are required.

Qualifications

• Experience in field sales, community engagement, or customer acquisition.
• Graduate or experienced Customer Advisor actively pursuing a career in sales.
• Comfortable using CRM tools and mobile field systems.

Responsibilities

• Generate qualified customer demand through planned local field activity.
• Support direct order capture where the customer is ready and the process allows.
• Ensure lead quality is strong enough to support conversion by telesales or other acquisition channels.
• Identify eligible premises and customer opportunities that support Gigaclear’s BDUK voucher objectives.
• Represent Gigaclear professionally within target communities, local events, and high-opportunity areas.
• Support community engagement activity that improves brand awareness, consideration, and local trust.
• Help plan and deliver local activity such as community events, door knocking, local drop-ins and tactical campaigns.
• Provide feedback on local competitor activity, customer sentiment, and market conditions.
• Support the development of local referral routes through estate agents, developers, local businesses, and community organisations.
• Support the development of local sports-club and community partnerships as a measurable acquisition channel.
• Support customers through the most appropriate conversion route, whether field order capture or referral into telesales

Skills

Field sales

Community engagement

Customer acquisition

Education

Graduate

Tools

CRM tools

Mobile tech

Job description

Realistic OTE of £38,000 (Base £28k, Commission £10k), plus £6,000 car allowance.

As a Field Advisor, you will create measurable local demand, build relationships in target communities, identify acquisition opportunities and support conversion either directly or through clear handoffs into the wider Growth & Loyalty operation.

For the right person, this role offers the chance to work at the centre of Gigaclear’s field acquisition, community activation, and partnership strategy, helping to create a more effective local growth model across our rural network footprint.

This could be suitable for an experienced Field Advisor looking for a new challenge.

Or

Someone who is actively pursuing a career in sales and is looking for a company that will provide you with a structured sales apprenticeship, supported by an experienced sales training partner and programme.

What you will do

Field acquisition and qualified lead generation

• Generate qualified customer demand through planned local field activity
• Support direct order capture where the customer is ready and the process allows
• Ensure lead quality is strong enough to support conversion by telesales or other acquisition channels

BDUK voucher opportunity identification

• Identify eligible premises and customer opportunities that support Gigaclear’s BDUK voucher objectives

Community activation and engagement

• Represent Gigaclear professionally within target communities, local events, and high-opportunity areas
• Support community engagement activity that improves brand awareness, consideration, and local trust
• Help plan and deliver local activity such as community events, door knocking, local drop-ins and tactical campaigns
• Provide feedback on local competitor activity, customer sentiment, and market conditions

Local partner and affiliate support

• Support the development of local referral routes through estate agents, developers, local businesses, and community organisations

Sports club and community partner activation

• Support the development of local sports-club and community partnerships as a measurable acquisition channel

Conversion support and customer handoff

• Support customers through the most appropriate conversion route, whether field order capture or referral into telesales

About You

• Experience in field sales, community engagement, or customer acquisition
• A Graduate or experienced Customer Advisor, actively looking to pursue a career in sales
• You are likely to be a confident with strong customer engagement skills and the ability to build trust quickly within local communities
• You will be comfortable working independently within a regional plan, managing your own daily activity and using local insight to identify where Gigaclear can create demand
• Ability to work to activity plans, targets and agreed regional priorities
• Comfortable using mobile technology, CRM tools, and field activity systems

NOTE: you will require a driving licence and your own vehicle.

Gigaclear is one of the UK’s leading rural full fibre broadband providers, connecting communities that have historically been underserved by traditional telecom operators.

Be part of the team and share the successes as we focus on the next phase of our growth journey. Having built a high-quality network, strong brand awareness, and a loyal customer base, we are now focused on increasing penetration across our existing footprint, improving customer lifetime value and building a more efficient commercial operating model.

Staff rewards, benefits and opportunities

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together