Regional Sales Office Manager

Keyline Civils Specialist; North East; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary + bonus potential

Employee discounts

Job summary

Keyline, part of Travis Perkins plc, is seeking a Regional Sales Office Manager to lead the sales office and own a major customer ledger. You will drive profitability by steering pricing, rebates and strategic customer plans, while coaching a high-performing team and building strong supplier links.

You will shape how we serve customers, grow the regional footprint and support Keyline's 5-year growth plan. A proven track record in external sales at scale and solid financial insight are essential

Qualifications

• Commercial awareness and ability to work independently.
• Experience in external sales with large accounts.
• Strong communication and negotiation skills.
• Excellent organisational skills and prioritisation.
• Understanding of civils and drainage industry is a plus; knowledge of P&L is beneficial.

Responsibilities

• Build customer plans with the external sales team and understand the ledger of accounts trading through your office.
• Lead the team through every enquiry, from first contact to invoice, maximising profitable sales.
• Set and manage CSAs and pricing, using management accounts to keep margins on track.
• Optimise customer rebates and third-party deals to protect and grow margin.
• Review customer profitability each quarter, spotting gaps and turning them into a plan for growth.
• Coach and develop your team — regular 1-2-1s, skills development and career progression.
• Build strong relationships with key suppliers, other branches and the wider Keyline network.

Skills

Commercial awareness

External sales

Negotiation skills

Communication skills

Organisational skills

Decision making

Collaborative mindset

Job description

Keyline is the UK's number one supplier of specialist civils and drainage solutions, the products behind mini-roundabouts and megastructures, housing estates and football stadiums, road construction and flood defence, energy, water and data supply. Part of Travis Perkins plc, we operate a nationwide network of over 40 branches, and we're growing.

We're looking for a Regional Sales Office Manager to lead the sales team in our sales office and take ownership of one of our busiest, most important customer ledgers. This is a genuine opportunity to shape how we serve our customers, develop a talented team, and drive the growth that sits at the heart of Keyline's 5-year plan.

The Role

• Build customer plans with the external sales team and understand the ledger of accounts trading through your office.
• Lead the team through every enquiry, from first contact to invoice, maximising profitable sales.
• Set and manage CSAs and pricing, using management accounts to keep margins on track.
• Optimise customer rebates and third-party deals to protect and grow margin.
• Review customer profitability each quarter, spotting gaps and turning them into a plan for growth.
• Coach and develop your team — regular 1-2-1s, skills development and career progression.
• Build strong relationships with key suppliers, other branches and the wider Keyline network.

About You

You’ll bring commercial awareness, the confidence to work on your own initiative, and a track record in external sales at a high level of customer size and value.

You’ll also have:

• The ability to read and interpret basic financial and statistical information.
• Excellent communication, customer service and negotiation skills.
• Strong organisational skills, with the ability to plan and prioritise your own workload and your team's.
• A motivated, driven approach with sound decision-making and a collaborative mindset.
• Basic knowledge of the civils and drainage industry is a plus, along with a good grasp of business P&L — but we'll invest in developing both if you bring the rest.

Why Join Keyline

• A genuinely important role, with real ownership of customers, team and results.
• The backing, scale and career opportunities that come with being part of Travis Perkins plc.
• A fast-paced, supportive team environment where your development is taken seriously.
• Competitive basic salary and bonus earning potential
• Significant reward package including discounts across hundreds of different retailers