Regional Sales and Operations Manager - North

WHSmith; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a Regional Sales and Operations Manager for the northern region. This role involves managing a team of Area Managers, driving sales, and ensuring compliance. The ideal candidate will have extensive experience in multi-site leadership, strong people management skills, and a deep understanding of retail trends. Join us to shape the future of our business while enjoying competitive benefits and ongoing support.

Benefits

Competitive salary

Profit-related bonus

25 days holiday plus birthday off

Pension

Holiday trading scheme

Qualifications

• Previous experience as a senior manager in a multi-site leadership role.
• People management experience with generalist HR knowledge.
• Expert knowledge of retail trends and customer behavior.

Responsibilities

• Manage a team of Area Managers in the northern region.
• Deliver a culture of commercial excellence and monitor performance.
• Ensure compliance and accountability for costs.

Skills

Leadership

Coaching

Commercial Awareness

Job description

Regional Sales and Operations Manager - North

WHSmith Birmingham, England, United Kingdom

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Regional Sales and Operations Manager - North

WHSmith Birmingham, England, United Kingdom

Join to apply for the Regional Sales and Operations Manager - North role at WHSmith

Regional Sales and Operations Manager – North

Field based

Following the recent acquisition, the High Street enters an exciting new chapter as TGJones, filled with opportunity and growth. We have a number of positions allowing you to explore new pathways, broaden your expertise and play a key part in shaping the future of the business. It’s a perfect time to take charge of your career at TGJones.

The Regional Sales and Operations Manager is a field based role, responsible for our northern region managing a team of Area Managers. You will support the strategy as ‘hub of the Highstreet,’ which has delivered strong, consistent results over the years for the business and customers.

What you will be doing

People

• Influence and shape the People Strategy, impacting the plan to help you deliver exceptional people performance metrics and put people at the heart of decisions.
• Lead and inspire through coaching, challenging, and empowering your Area Managers. You will create the conditions for your team to be their very best, with continuous development that elevates their strengths and potential. Showcasing the best talent.
• Own and deliver a compelling talent strategy that delivers cross-functional roles and work collaboratively with others to nurture and grow this talent for the future. You are responsible for every store having a succession plan, identifying key roles with key people being developed into them.

Plan

• Deliver a culture of commercial excellence and incremental commercial opportunities through effective leadership, management, and monitoring. You drive sales and seek all sales opportunities.
• Be accountable for safe and legal compliance, ensuring that this is understood and delivered by your team, coaching, and empowering them to engage with support functions to achieve everyday compliance. Influence through continuous feedback to shape the future.
• Be accountable for costs, ensuring that expenditure is within budget, targets are met, and savings are achieved where there is a risk to profit.

Customer

• Make this a great place for our customers to shop and delight them with every visit.
• Ensure your area team maintains availability, stock management, and processes with rigor and relentlessness. Create a culture of continuous improvement, advancing processes, and inspiring change.
• Be credible and impactful when influencing others to drive decisions or changes for the good of the customer and profit, using all available tools and data. Empower teams to do the same.

Who we are looking for

• Previous experience as a senior manager in a multi-site leadership role of large turnover units, including organizational design.
• Accountability for multi-million-pound sales.
• People management experience with generalist HR knowledge.
• Expert knowledge of retail trends and customer behavior.
• Collaborative leader of large teams with strong operational standards.
• Commercially aware and comfortable analyzing data.
• Able to travel around the region visiting stores daily.

About Us:

We're a company that values our people. From day one, you will receive ongoing support and access to various training and development programmes, along with exciting career opportunities. We offer benefits such as a competitive salary, profit-related bonus, 25 days holiday plus your birthday off, pension, and other perks like our holiday trading scheme.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, and/or expression, or disability. We comply with applicable privacy laws in handling your personal information.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• General Business

Industries

• Retail