Regional Retail Leader — Midlands

Company Shop Group

Leicester

On-site

GBP 60,000 - 69,000

Full time

13 days ago
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Benefits offered by this job

Free membership to Company Shop foryou
10% CSG colleague discount
Doctor care Anywhere
Annual Flu Injections
On-site Parking
Subsidised staff Canteen
Free Tea & Coffee
Free Fruit Friday
Employee Assistance Programme – Grocer
Pension & Life Assurance

Job summary

Company Shop Group is seeking a Regional Manager to lead our Midlands stores, including Leicester and surrounding locations. You will drive commercial performance, coach Store Managers and create a consistent, high-performing retail experience across the region.

In this permanent role, you’ll translate our retail strategy into regional plans, build leadership capability, and ensure safety, compliance and operational excellence while inspiring teams to deliver outstanding results and member

Qualifications

  • Proven experience in a regional, area or senior multi-site retail leadership role.
  • Strong commercial understanding and experience delivering against KPIs and business targets.
  • A track record of leading, coaching and developing Store Managers and leadership teams.
  • The ability to hold people accountable while providing the support and challenge needed to achieve results.
  • Strong operational, compliance and health and safety awareness.
  • Experience leading change, driving continuous improvement and embedding consistent standards.
  • Excellent communication and stakeholder management skills.
  • The confidence to make decisions, identify risks and take action when performance or standards fall below expectations.
  • We require a passionate leader who can demonstrate experience of managing large teams with the ability to motivate and engage colleagues to drive the business forward.
  • You must have the ability to think strategically.
  • Be innovative and analytical with the ability to use logic, as well imagination to make sense of a situation to come up with the best solution.
  • The ability to build cross functional relationships.
  • Be committed, forward thinking and proactive with the ability to drive and deliver.
  • Energetic, flexible, and willing to travel including the possibility of overnight stays.

Responsibilities

  • Lead & Develop People: Coach and develop Store Managers, build leadership capability and create a culture of accountability, ownership and continuous improvement.
  • Drive Commercial Performance: Take ownership of regional KPIs, including sales, productivity, payroll, waste and audit performance, identifying opportunities to improve results.
  • Deliver Operational Excellence: Ensure stores operate safely, legally and consistently in line with Company Shop Group standards, policies and procedures.
  • Champion Our Members: Drive a consistently excellent member experience, using feedback and local insight to identify opportunities for improvement.
  • Lead Change & Improvement: Translate Retail strategy into clear regional plans, challenge existing ways of working and embed business change effectively.
  • Build Strong Relationships: Work collaboratively with central functions and key stakeholders to support regional performance and deliver wider business priorities.
  • Plan for the Future: Lead succession planning, talent development and workforce planning to strengthen our retail leadership team.

Skills

Regional leadership
KPIs & targets
Coaching & development
Accountability
Operational & health&safety
Change & continuous improvement
Communication & stakeholder mgmt
Strategic thinking
Cross-functional relationships
Travel willingness

Job description

Company Shop Group is seeking a Regional Manager to lead our Midlands stores, including Leicester and surrounding locations. You will drive commercial performance, coach Store Managers and create a consistent, high-performing retail experience across the region.

In this permanent role, you’ll translate our retail strategy into regional plans, build leadership capability, and ensure safety, compliance and operational excellence while inspiring teams to deliver outstanding results and member

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