Regional OTC Manager

Alfred Kärcher SE & Co. KG; Banbury; On-site; GBP 90,000 - 120,000; Full time

Job summary

Alfred Kärcher SE & Co. KG is seeking a Regional OTC Manager to lead the Order-to-Cash function for Northern Europe. You will own the regional sales ledger, credit control, and customer accounting, collaborating with GBS to ensure accurate AR-to-GL reconciliations and timely month-end closings.

The role requires an international mindset, strong leadership, and a focus on process automation and internal controls in line with Kärcher values.

Qualifications

• Bachelor's degree in Business or equivalent.
• ACCA/CIMA qualification or CICM Level 5 highly regarded.
• Strong AR/OTC lifecycle experience in regional/shared services.
• Proficient in SAP and modern financial platforms.

Responsibilities

• Oversee regional customer accounting, credit control, and dunning processes.
• Lead OTC metrics to optimize DSO, debtor days, and rebates accuracy.
• Act as regional System Super User for SAP, TIS, and payment providers.
• Drive digital automation and governance across OTC workflows.

Skills

AR management

Leadership

Data analysis

Process automation

English proficiency

Education

Bachelor's degree in Business or equivalent

ACCA/CIMA Qualified

CICM Level 5 / Graduate degree

Tools

SAP

Google Workspace

FIS

TIS

PayPal

Worldpay

Adyen

Nets

Job description

Are you a senior finance leader who excels at driving cash flow efficiency, managing financial risk, and pioneering digital transformation? Kärcher is seeking a Regional OTC Manager to head our Order-to-Cash (OTC) function across the Northern Europe Region.

In this key leadership position, you will take total functional ownership of the regional sales ledger, credit control, and customer accounting processes in close collaboration with Global Business Services (GBS). This role demands an international mindset and a proactive approach to leading a high-performing regional team according to Kärcher values. As the regional System Super User, you will be instrumental in identifying cost‑control opportunities, maintaining internal governance, and driving the digital automation of our financial workflows.

As our Regional OTC Manager, you are directly accountable for the efficiency of the OTC lifecycle and the achievement of regional financial targets. Your core responsibilities are tied to the following critical deliverables:

Responsibilities

• You will lead all regional customer accounting workflows, including credit control, master data quality, and the dunning process to minimize customer financial risk. You will ensure daily cash collection and matching activities are performed with first‑time accuracy, while governing the Global Shared Services (KGS) team to deliver regular AR‑to‑GL ledger reconciliations and high‑quality month‑end closings on time.
• Take direct ownership of critical financial metrics that impact the region's balance sheet, net financial status, and pre‑tax results. You will drive the team to meet and exceed key performance indicators, specifically targeting Days Sales Outstanding (DSO), debtors days, bad debt percentages, and the absolute accuracy of customer rebate accruals in strict adherence to customer contracts.
• Act as the regional Super User and business owner for all associated interfaces and systems, including SAP, TIS, bank platforms, and merchant provider networks (e.g., PayPal, Worldpay, Adyen, Nets).
• A primary deliverable is operational modernization: you will lead the implementation, training, and continuous enhancement of these platforms, proactively utilizing Gemini and other Google AI tools to maximize process automation.
• Establish and maintain comprehensive reporting structures, providing the business with precise insights into accounts receivable, aging reports, and customer open‑item statements. You will enforce internal controls, ensure all OTC postings comply with local regulations and internal policies, manage merchant and payment provider contracts, and lead the function's preparation for internal and external audits.
• You will lead and develop the regional OTC team following Kärcher core values. You will be responsible for strategic goal setting, performance reviews, and long‑term development plans.

Qualifications

• Bachelor’s degree in Business or equivalent or ACCA/CIMA Qualified OR CICM Level 5 / Graduate degree.
• Senior experience of progressive experience in AR management, preferably within a regional corporate structure or shared services environment.
• Professional level of English, proficiency in a Nordic language being highly desirable.
• Comprehensive understanding of accounts payable/receivable, reconciliations, vendor master data management, and the end‑to‑end OTC lifecycle.
• Hands‑on experience with major ERP systems (SAP preferred), Google Workspace (Advanced Sheets), and financial platforms like FIS and TIS. Strong ability to analyze complex data sets, spot discrepancies, and generate actionable insights.
• Excellent verbal and written communication skills to serve as a strong interface between customers, vendors, auditors, and internal GBS/local finance teams.