Regional Operations & Onboarding Coordinator

emedgroup; Shrewsbury; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Life Assurance

GP 24/7 online/phone access

2nd opinion medical support

Cash-plan benefits

Unlimited mental health consultations

Unlimited physiotherapy consultations

Access to legal advice

Pension scheme

Uniform provided

EAP

Job summary

EMED Group in Shrewsbury is seeking a Regional Operations Support Administrator to join the Operational Management Team. You will help with administration across the Patient Care west region and onboarding of new starters.

This full-time role runs 09:00–17:30 with some flexibility. You will manage interview calendars, maintain records in Bamboo, attend weekly calls, and support audits and governance activities to ensure smooth operations.

Qualifications

• Experience working in an administrative setting.
• Customer service or patient experience desired.
• Excellent written and verbal communication skills.
• Ability to plan and prioritise your own workload.

Responsibilities

• Directly responsible for the onboarding process of new starters and record keeping via the Bamboo System.
• Develop and maintain an interview booking calendar for each Operational Site within the WEST to relieve Operational Managers of scheduling interviews.
• Attend weekly calls with the Operational Managers of each contract to provide updates on onboarding progress/people file compliance for upcoming employees and identify barriers to progression.
• Take part in internal and external audit/inspection of services to provide evidence and information to support the process.
• Attend organised training events to maintain knowledge and skills necessary for the role.
• Attend & Note Take for Monthly Management Meetings / Staff Representative Meetings & Governance & Performance Review Meetings.
• Seek advice and support from line manager where necessary.
• General office duties and other assistance should the need arise

Skills

Administrative experience

Customer service

Good communication

Plan and prioritise workload

Knowledge of NEPT services

Job description

EMED Group in Shrewsbury is seeking a Regional Operations Support Administrator to join the Operational Management Team. You will help with administration across the Patient Care west region and onboarding of new starters.

This full-time role runs 09:00–17:30 with some flexibility. You will manage interview calendars, maintain records in Bamboo, attend weekly calls, and support audits and governance activities to ensure smooth operations.